Lissette Camacho
QA Specialist/ data analyst
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About
Seeking a full-time or part-time position for a long-term team growth in which I am able to gain knowledge and experience, within a diverse environment. I have invested over 10 years into customer service field. I am a versatile employee.
I am a loyal, accurate, energetic, self-motivated, dependable, and positive employee. I always come in to work prepared and energized. I am an honest team player and I listen to my coworkers and supervisors opinions on how to perform better in different departments or on different tasks that I am assigned to do.
I feel that working in the customer service and medical field is a great opportunity for me to become skilled and grow within a company. I am a hard worker, reliable and proficient. I learn tasks quickly and I am detail orientated when multitasked.
I have a passion for helping others and committed to serve a diverse population.
Willing to relocate: Anywhere. Authorized to work in the US for any employer.
Experience
QA Specialist/ data analyst - Consumer Attorney Marketing Group - Woodland Hills, CA
(2021-10)
- collecting, cleaning, and analyzing data from various sources to uncover trends and patterns that drive business decisions
- submit detailed reports of trends
- pull and audit calls
- ensuring data quality and integrity
- conducting statistical analysis
- managing databases
Tutor/ ABA - Professional Tutors of America - Lancaster, CA
(2019-11)
English, Math, Science, History and Spanish tutoring
Behavioral Assistant - CBC - Lancaster, CA
(2014-09 - 2020-03)
Working with children with special needs. Children ages 3-16. After school assistance as well as assistance with daily tasks
Administrative Assistant/Office Manager/ Medical Assistant - Oncology and Hemotology - Lancaster, CA
(2012-11 - 2020-03)
Patient care management, schedule appointments for multiple providers and offices, medical records, bookkeeping, cash handling, end of day deposits
- EMRs; Meditech, OncoEMR
- Coding/classification; ICD-10
- Microsoft Office, EHR tools, billing software
Front Office Receptionist/Medical Assistant - First Valley Medical Group - Lancaster, CA
(2009-05 - 2012-02)
Making sure customer is 100% satisfied with service
- Give prompt and friendly customer service by actively greet, acknowledge and listen to customers complains, complements and any concerns
- Check in and vitals
- Distribute medication
- Update EMR
- Ability to read, count, and write to accurately complete all documentation.
- Answer phones, questions, and set up appointments for customers
- Making sure the customer is satisfied and assists them in any way possible.
- Send and receive Money Grams, Cash payroll checks, state checks, Cash Money Orders
- Physical ability to stand for extended periods, and to move and handle
- Answer phones, questions, and filing of records
- Maintain complete and accurate inventories.
- Oversees all cleanliness and sanitation of areas.
- Completes all inventory/ order forms accurately.
- Supervises and assists employees
- Able to provide help and guidance when needed.
- Effective communicator to employee's and management.
Education
Bachelor's - Psychology - Colorado Christian University (2017-09 - 2019-05)
Associate - Medical Assisting and administration - San Joaquin Valley College-Lancaster (2017-02 - 2018-10)
High school diploma or GED

