Certified Addiction Recovery Empowerment Specialis
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I started my career as a medical assistant/phlebotomist for a number of years, specializing in ear lavages, venipunctures, Chain of command drug testing, data entry and customer service. I worked at various call centers, Jackson Hewitt; front office duties including, printing and check disbursement scheduling appointments answering multi-function phone lines and customer conflicts. Georgia dept. of Family and Child services is where I enrolled and maintained files for members receiving food stamp and Georgia Medicaid.
I used all my lived experiences and became a CARES. In the past few years, I have assisted peers with Medication Assisted Treatment (MAT), performing scheduled and random drug screening as well as supporting members transitioning in various stages of their new lives.
Work It Health-CARES/Certified Addiction Recovery Empowerment Specialist Atlanta, GA.
Virtual Medication Assistance Treatment Peer Support 2021- present Virtual drug testing
Provide community support throughout the USA.
Atlanta Harm Reduction Coalition CARES/Certified Peer Specialist Atlanta, GA. Developed and maintain MAT program. 2020-2021
Facilitate MAT and HIV groups.
Assisting clients with HIV, OUD, MH with wellness
Georgia Dept of Human Service-Medicaid/Call Center Cobb, GA.
Automatic calls 2015-2020 Transferring calls to appropriate locations
Process applications, renewals and changes
Jackson Hewitt - Call Center Norcross, GA.
Answering incoming calls 2011, 2012, 2013, 2014, 2015
Transferring calls to appropriate staff
2008 Gwinnett Technical College- pre-requisite for Surgical Tech
2010 Iverson Business School-Surgical Technician
2020 Atlanta Career Institute-Phlebotomy Technician
2021 CARES Certified Peer Specialist- MH
2021 Forensics Peer Specialist
