Live Todo Govt

Dynamic educator with a positive attitude and strong relationship-building skills, experienced at First Steps Learning Center. Successfully enhanced student engagement through innovative lesson planning and effective classroom management. Proficient in utilizing educational technology to foster critical thinking, while providing tailored support for diverse learning needs and mentoring new teachers for success.

Teaching Assistant - Pinellas County Schools - Pinellas Park, FL

(2023-08 - 2024-05)

• Assisted teachers in preparing instructional materials and maintaining classroom organization.
• Supported student learning through one-on-one tutoring and small group facilitation.
• Implemented classroom management strategies to promote positive student behavior.
• Collaborated with educators to adapt lesson plans for diverse learning needs.
• Monitored student progress and provided feedback to enhance academic performance.
• Organized educational resources and maintained accurate student records efficiently.
• Engaged in professional development workshops to improve teaching support skills.
• Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
• Supported classroom maintenance and upkeep, organizing books, and materials.
• Supported classroom activities, tutoring, and reviewing work.
• Helped with grading assignments and tests, providing constructive feedback to students based on results.
• Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
• Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
• Worked with teacher to optimize learning plans based on student test grades and evaluations.
• Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
• Maintained safety and security by overseeing students in recess environments.
• Assisted the lead teacher in developing comprehensive lesson plans tailored to individual student needs and abilities.
• Participated in professional development opportunities to stay current on educational best practices and enhance teaching skills.

Teacher - First Steps Learning Center - Saint Petersburg, FL

(2012-01 - 2014-06)

• Organized and maintained classroom resources, ensuring materials were readily available for lessons.
• Assisted in grading assignments efficiently, contributing to timely feedback for students.
• Managed classroom technology, enabling seamless integration of digital resources into teaching.
• Developed engaging lesson plans tailored to diverse learning styles.
• Fostered positive relationships with students and families to enhance communication.
• Implemented classroom management strategies to maintain a productive environment.
• Collaborated with colleagues to create interdisciplinary projects promoting critical thinking.
• Assessed student progress and provided constructive feedback to support growth.
• Utilized educational technology tools to enhance learning experiences and engagement.
• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
• Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
• Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
• Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
• Guided students through college application process, increasing number of students accepted into their first-choice institutions.
• Improved student engagement by incorporating interactive learning technologies into lesson plans.
• Fostered positive learning environment that encouraged student curiosity and critical thinking.
• Enhanced students' critical thinking and problem-solving skills through project-based learning.
• Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
• Coordinated with language specialists to support English Language Learners, fostering more inclusive classroom.
• Developed and executed formative and summative assessments to monitor student progress, adjusting teaching strategies accordingly.
• Organized and led educational field trips that complemented classroom learning, broadening students' real-world understanding.
• Created and developed lesson plans to meet students' academic needs.
• Helped students explore concepts with engaging, learning-focused activities.
• Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
• Shifted between formal and informal methods of teaching to keep students engaged.
• Scheduled conferences with parents to discuss students' progress and classroom behavior.
• Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
• Evaluated students' understanding of course material through examinations and in-depth essay writing.
• Implemented reading and writing workshops to increase student literacy and support school reading programs.
• Adapted teaching methods and materials to meet students' varying needs.

Customer Service Cashier - Albertsons Grocery Store - South Pasadena, FL

(2007-07 - 2009)

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer balances through diligent record-keeping.
• Assisted customers with product inquiries and resolved issues promptly.
• Trained new cashiers in operational procedures and customer service standards.
• Streamlined checkout processes to enhance customer satisfaction and reduce wait times.
• Collaborated with team members to manage inventory levels effectively.
• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
• Met customer service goals and exceeded customer expectations.
• Resolved customer complaints and maintained clean and tidy checkout area.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Counted money in drawers at beginning and end of each shift.
• Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
• Developed and managed relationships with customers to increase customer loyalty.
• Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
• Answered product questions using knowledge of sales and store promotions.
• Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
• Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
• Utilized POS system to handle customer cash and credit card transactions.
• Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
• Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
• Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
• Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
• Demonstrated versatility by cross-training in various departments throughout the store when required.
• Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
• Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
• Redeemed coupons to discount purchases.
• Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
• Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
• Coordinated with stock team to ensure product availability at checkout area, optimizing customer's shopping experience.
• Enhanced customer experience by providing prompt and accurate transactions.
• Collaborated with team members to streamline checkout processes, reducing average customer wait time.
• Trained new cashiers, enhancing team efficiency and accuracy in transactions.
• Managed cash drawer and financial transactions to maintain accurate store accounts.
• Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
• Collaborated with team members to maintain smooth operations during peak hours.
• Assisted in creation of promotional displays, attracting customer attention and boosting sales.
• Addressed customer inquiries with detailed product knowledge, increasing sales through informed recommendations.
• Performed cash, card, and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Worked with floor team and managers to meet wide range of customer needs.
• Learned duties for various positions and provided backup at key times.

Cashier - Walgreens - Gulfport, FL

(2005 - 2006)

• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Processed customer transactions efficiently using point-of-sale systems.
• Managed cash drawer, ensuring accurate balance at shift end.
• Assisted customers with product inquiries, enhancing service experience.
• Maintained cleanliness and organization of checkout area for optimal workflow.
• Resolved customer complaints professionally, maintaining positive relationships.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Improved store atmosphere with thorough and prompt cleaning of checkout area.
• Boosted team efficiency, shared best practices in cash handling and customer interaction.
• Managed cash drawer accurately, ensuring all transactions balanced at end of day.
• Enhanced customer loyalty by participating in rewards program enrollment.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Performed cash, card, and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.

Associate of Arts - Education - SPC COLLEGE (2007-05)