Elite Esthetician at Hand and Stone (2023-07 – 2026-04)
- Consistently met and exceeded targeted sales goals by increasing average ticket sales and retail purchases
- Conducted detailed skin analysis for each client, identifying specific skincare needs
- Performed advanced services, while prioritizing education, comfort and safety throughout the treatment
- Performed full body waxing treatments to a diverse clientele
Esthetician at Arxegoz Beauty (2022-10 – 2023-12)
- Provided clients with customized skincare recommendations, contributing to an increase in client satisfaction
- Maintained a welcoming space for clients and staff through consistent upkeep of treatment rooms and shared spaces
- Developed long-term relationships with clientele through coordinating reoccurring appointments
Lead Wellness Advisor at Massage Envy (2019-06 – 2023-06)
- Managed client accounts through appointment scheduling, maintaining up-to-date billing and troubleshooting internal customer concerns
- Increased membership sales and client satisfaction by 15% through personalized recommendations and accommodations to their individual wellness journey
- Created customized invoices for clients to facilitate insurance requests
- Processed daily cash and credit card transactions with accuracy and adherence to internal controls
Beauty Advisor at Ulta Beauty (2018-11 – 2019-02)
- Provided an exceptional experience for all Ulta Beauty guests resulting in positive customer feedback and repeat visits
- Effectively promoted the Ulta Beauty credit card, averaging 3-5 signups per week
- Maintained organized sales floor and product display during peak traffic hours
