Liza Kraus

Maintain key holder responsibilities, including opening and closing procedures, cash handling, and register reconciliation. Deliver exceptional customer service, leveraging deep product knowledge to drive luxury retail sales and build brand loyalty. Support visual merchandising standards to ensure the storefront remains inviting and aligned with brand guidelines.

Key Holder & Sales Associate - Hill House Home - Chicago, IL

(2025-09)

• Maintain key holder responsibilities, including opening and closing procedures, cash handling, and register reconciliation.
• Deliver exceptional customer service, leveraging deep product knowledge to drive luxury retail sales and build brand loyalty.
• Support visual merchandising standards to ensure the storefront remains inviting and aligned with brand guidelines.

Fitness Instructor & Front Desk - Sculpted by Lagree - Elmhurst, IL

(2024-12)

• Designed tailored class structures weekly, providing real-time form modifications and accommodations to support diverse client needs.
• Managed front desk operations, providing a high-touch customer experience and managing member accounts.
• Collaborated with studio ownership and management to implement client feedback and optimize the studio experience.
• Pursued advanced training and professional development to continuously elevate instruction quality.

Junior Varsity Lacrosse Coach - York Community High School - Elmhurst, IL

(2020-02)

• Mentored and developed student-athletes, teaching core lacrosse fundamentals while building a culture of teamwork and camaraderie.
• Organized and directed daily practices and strategic game plans for matchups against high schools statewide.
• Maintained clear, consistent communication regarding logistics and player progress with the Varsity Head Coach, Athletic Director, and parents.
• Ensured strict adherence to safety protocols during high-intensity workouts, practices, and games.
• Managed operational logistics, including uniform inventory, distribution, and collection for three teams.

Independent Beauty & Fashion Creator - LTK - Chicago / Elmhurst, IL

(2024-03)

• Curate, produce, and share high-engagement fashion and beauty content to build and scale an online community.
• Plan and execute a weekly content calendar to drive consistent traffic and conversions through the LTK platform.
• Analyze creator growth data and attend educational seminars to optimize profile visibility and audience reach.

Private Nanny - Assorted Families - Chicago / Elmhurst, IL

(2017-06)

• Provide high-level, professional care for multiple families with children ranging from infancy to teenage years.
• Develop and execute engaging educational activities, creative crafts, and scheduled outings tailored to child development goals.
• Managed complex daily schedules, including coordinating school pickups, activities, and extracurricular events across multiple households.
• Maintained strict adherence to medical and allergy protocols, ensuring a safe environment for all children.

Sales / Marketing / Customer Service / Assistant Manager - Vibez Fit - Chicago, IL

(2024-05 - 2026-06)

• Manage day-to-day studio operations, ensuring a clean, organized, and welcoming environment for clients of all fitness levels.
• Coordinate with the studio manager on marketing initiatives, social media management, and private event planning.
• Drive retail growth by managing inventory, merchandising apparel, and selling studio packages.
• Lead client retention efforts by directly addressing customer concerns and executing proactive outreach to prospective members.

Bachelor of Science - Communications and Media - DePaul University (College of LAS) (2021 - 2024)

General Studies - College of DuPage (2019 - 2020)

Sports Marketing - University of Dayton (College of Health Sciences) (2018 - 2019)