Lizet Salinas

Experienced healthcare operations leader and licensed vocational nurse with 14+ years of nursing and clinical leadership experience across multi-specialty clinics, primary care, urgent care, and hospital settings. Proven success leading large multidisciplinary teams, optimizing workflows, improving patient access, and driving operational excellence in fast-paced healthcare environments. Skilled in regulatory compliance, provider relations, quality improvement initiatives, EMR administration, and staff development.

Recognized for achieving measurable KPI improvements, enhancing patient satisfaction, and successfully launching new clinical service lines.

Clinical Operations Director at Maverick County Hospital District (MCHD) Urgent Care (2022-07 – Present)

Direct daily operations for multi-specialty clinics including Urology, General Surgery, Podiatry, Pain Management, Endocrinology, Oncology & Hematology, Orthopedics, Behavioral Health, Primary Care, and Urgent Care services.

• Oversee operations for 72 staff members and 23 healthcare providers while ensuring high-quality patient care and operational efficiency.
• Lead multidisciplinary teams in delivering patient-centered care while maintaining compliance with healthcare regulations and accreditation standards.
• Develop and implement operational policies, workflow improvements, and performance enhancement initiatives.
• Monitor provider productivity, clinic performance metrics, patient satisfaction scores, and quality indicators.
• Coordinate staffing, scheduling, onboarding, and ongoing professional development for clinical personnel.
• Support EMR optimization, reporting processes, and system implementation initiatives to improve clinical documentation and efficiency.
• Collaborate with executive leadership, providers, and support teams to improve patient outcomes and streamline clinic operations.
• Lead community outreach, preventive healthcare initiatives, screening programs, and patient education efforts.
• Successfully launched and operationalized a new urgent care clinic from development through full implementation.
• Successfully brought in new service lines in several departments to increase revenue

Licensed Vocational Nurse – Travel Nurse (COVID-19 Response) at Multiple Healthcare Facilities (2020-01 – 2022-12)

• Provided critical care and emergency nursing support during the COVID-19 pandemic across high-demand hospital units and nursing facilities.
• Delivered compassionate care to COVID-positive patients requiring respiratory support, isolation precautions, and continuous monitoring.
• Adapted quickly to diverse healthcare systems, protocols, and patient populations in fast-paced, high-pressure environments.
• Collaborated with multidisciplinary healthcare teams to maintain quality patient care during staffing shortages and patient surges.
• Maintained strict infection prevention, PPE, and CDC guideline compliance throughout the pandemic response.

Licensed Vocational Nursing Program in Nursing – Southwest Texas Junior College – Uvalde, TX (2013-05)