Dedicated healthcare professional with 10 years of experience
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Dedicated healthcare professional with 10 years of experience who takes pride in delivering high-quality patient care, advocating for patients' needs, and helping patients navigate the complex healthcare system with compassion, kindness, and reliability.
Care Coordinator Supervisor, Back Office Supervisor, Procedure Technician, Medical Assistant - Montage Medical Group
(2016-08 - 2026-05)
Fulfill all Care Coordinator duties in addition to training and supervising Team of Care Coordinators. Implement and monitor workflows surrounding quality metrics. Maintain compliance with contracted insurance carriers.
Engage in population management activities to proactively address the needs of patient and family members. Connect patients to community resources to address social determinants of health. Outreach to patients to coordinate preventive care and disease management.
Schedule appointments, coordinate referrals, and follow up with patients in between appointments to ensure adherence to provider recommendations and treatment plans (i.e. medications, imaging, lab testing, specialty visits). Collaborate with internal and external care team members in coordinating patient care throughout the healthcare continuum.
Medical Assisting Instructor - Central Coast College
(2022-08 - 2025-07)
Present facilitative classroom lectures and activities consistent with course syllabus and Medical Assisting Program modules. Facilitate student success in meeting or surpassing course adjectives contained in Clinical, Administrative, and Laboratory Theory & Procedures. Promote the development and effective use of skills in areas such as critical and analytical thinking, communication, problem-solving, and decision making.
Diploma - Medical Assisting - Central Coast College