Wireless Network Engineer at University of Southern California (2019-09 – 2026-04)
Designed, deployed, and supported enterprise-scale wireless networks using Ekahau AI Pro and HPE Aruba Networking, including Mobility Conductor–based architectures across large campus and distributed environments.
- Led lifecycle management of enterprise Wi-Fi infrastructure across 11,000+ access points in 250+ buildings and multiple campuses, delivering high availability, optimized RF performance, and consistent user experience across all sites.
- Implemented and supported enterprise network access control (NAC) solutions using HPE Aruba ClearPass to enforce secure authentication and policy-based network access.
- Utilized enterprise monitoring and observability tools such as Datadog and ServiceNow for incident management, alerting, performance tracking, and ITSM workflows.
- Designed and implemented data center and campus network infrastructure, including Core, MDF, and IDF environments, structured cabling systems, fiber/copper infrastructure, grounding, HVAC coordination, power distribution (AC/DC), relay racks, and cable management systems.
- Provided technical leadership and mentorship to IT support teams, improving troubleshooting efficiency, operational consistency, and network service delivery across campus environments.
Unified Communications Sr. Technical Project Leader at University of Southern California (2017-06 – 2019-09)
Led implementation and support of enterprise cellular communications infrastructure, including Distributed Antenna Systems (iDAS/oDAS) and macro carrier deployments (Crown Castle, AT&T, T-Mobile, Sprint, Verizon) across all USC campuses and the Los Angeles Memorial Coliseum.
- Managed end-to-end project delivery for campus-wide cellular installations, telecommunications infrastructure upgrades, unified communications cutovers, and large-scale building deployments and relocations.
- Oversaw installation, maintenance, and operational support of network communications systems across on-campus and off-site USC locations, including travel to remote sites as required.
- Coordinated safety compliance and risk mitigation for rooftop and cellular infrastructure installations, ensuring adherence to construction safety standards, HIPAA requirements, clean-room hospital compliance protocols, and operational continuity.
- Worked extensively in active healthcare and hospital environments, including USC Keck School of Medicine, ensuring minimal disruption to critical operations.
- Applied OSHA construction safety standards and best practices for IT and telecommunications deployments within active construction zones and occupied facilities.
ITS Field Services Manager at University of Southern California (2003-06 – 2017-06)
Managed and led a team of 19 Field Service Engineers supporting enterprise voice, data, and wireless services across the USC community.
- Directed end-to-end coordination and scheduling of MACD (Moves, Adds, Changes, Disconnects) and infrastructure pre-fielding activities across multiple campuses and remote sites, including University Park Campus, Keck School of Medicine, Sacramento Capital Center, Washington D.C., Catalina Island, and other off-site locations.
- Oversaw daily operations and service delivery to ensure high availability, performance, and customer satisfaction across university-wide telecommunications / network services.
- Ensured 24/7 service continuity and operational support for mission-critical communications infrastructure supporting campus safety and university operations.
- Partnered with stakeholders across IT, facilities, and academic departments to prioritize requests, manage workload distribution, and align service delivery with institutional goals and service-level expectations.
District Manager Field Operations at AT&T / NorthPoint Communications (1998-06 – 2002-05)
Supported AT&T Local Network Services in integrating NorthPoint Communications DSL infrastructure across the Southwest RBOC footprint.
- Managed carrier-grade equipment collocation and node site deployments across multiple central office environments.
- Led infrastructure implementation including MDF/IDF buildouts, HVAC, AC/DC power (PDU), grounding, low-voltage cabling, fiber optics, wireless systems, and rack/cabinet installation.
- Selected as first Field Operations representative to support international joint venture expansion in Amsterdam, Netherlands, contributing to deployment of the first pan-European DSL network.
- Trained field engineering teams in the Netherlands and Germany on deployment standards, quality control, and installation best practices.
- Developed standardized SLAs, SOWs, policies, procedures, and technical documentation to ensure consistent global deployment practices.
Information Technology Consultant | Technical Committee at Artesia Christian Home (2023-04 – Present)
- Improved resident connectivity for 120 users by upgrading infrastructure to dedicated fiber optic connectivity and implemented a new networking backbone.
- Replaced wireless access points to enhance resident connectivity.
- Secured 24/7 IT service provider for ongoing support.
Site Project Manager at The Compton Initiative (2006 – 2020)
Managed volunteer teams to complete city beautification projects, including painting, debris removal, and public space restoration.
