Caregiver / Hospice Care Provider - IHSS SERVICES
(2021-04 - 2026-01)
Provided compassionate in-home caregiving and hospice care, ensuring each client received personalized, dignified, and high-quality care.
- Assisted clients with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, hygiene, and incontinence care.
- Changed briefs and linens while maintaining clients' comfort, dignity, and infection control standards.
- Repositioned and safely transferred clients to prevent pressure injuries and improve comfort and mobility.
- Assisted with feeding and monitored nutrition and hydration.
- Provided medication reminders and supported prescribed daily care routines.
- Observed, documented, and reported changes in clients' physical, mental, and emotional conditions to family members and healthcare professionals.
- Coordinated transportation to medical appointments and assisted with errands and daily activities.
- Maintained client confidentiality while providing safe, reliable, and patient-centered care.
Surgical Sales Manager - BEAUTY REFINED PLASTIC SURGERY
(2022-02 - 2023-11)
- Conducted consultations with cosmetic surgery patients regarding treatment plans, pricing, financing, and surgical recommendations.
- Consistently converted consultations into booked procedures, exceeding monthly sales goals.
- Managed surgical pipeline including deposits, scheduling, physician calendars, and pre-operative clearances.
- Maintained patient records, surgical documentation, and insurance authorizations.
- Coordinated medical and surgical supply ordering with vendors.
Surgical Sales Manager - NUC PLASTICS
(2013-07 - 2021-03)
- Managed full patient sales cycle from inquiry to surgery and follow-up care.
- Consulted on procedures, pricing, recovery expectations, and financing options.
- Consistently exceeded sales goals and increased patient retention.
- Processed payments and financial arrangements.
- Maintained patient records and coordinated treatment plans.
- Assisted physicians during procedures.
Aesthetic Sales Manager - DESERT DERMATOLOGY
(2008-06 - 2013-06)
Increased cosmetic department revenue by approximately 30% within the first six months through targeted consultative selling.
- Conducted patient consultations for cosmetic and advanced skincare procedures.
- Managed front-office operations, including medical scheduling, intake, patient referrals, and insurance compliance records.
- Assisted physicians directly during clinical procedures when required.
Director of Marketing, HR & Administration - WOODHAVEN COUNTRY CLUB
(2002-10 - 2004-12)
- Developed and executed targeted marketing strategies to increase club membership sales and event bookings.
- Oversaw human resources administration, including recruitment, onboarding, training, and payroll support for club staff.
- Managed administrative workflows, optimized office operations, and maintained high standards of customer service excellence.
