Loni Singleton

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Registered Behavioral Therapist - Essential Speech And ABA Therapy

(2023-05 - 2024-11)

• Implementing behavior intervention plans, working under the supervision of a Board Certified Behavior Analyst (BCBA)
• Collaborating with other members of the treatment team
• Maintaining client confidentiality
• Communicating the progress a client is making
• Observe client and collect data electronically of the client's behavior
• Document each response to different stimuli
• Conduct assessments to gather information on a client's behavior and skills

Customer Rep - Diet Office

(2014-10 - 2020-02)

• Took and received patients daily meal orders via phone, provided outstanding customer service to patients guest and family members
• Ran daily census reports, followed dietary guidelines
• Sanitized trays for delivery
• Maintained floor stock and inventory

Customer Service Rep - Travelers Insurance

(2005-08 - 2014-07)

• Handled multiple lines of business for insurance based call center
• Took inbound calls for personal and commercial lines of business, provided updated claim status
• Transferred calls to the appropriate claims handler
• Assisted with claims examination

Medical Business Studies - Medical Business Studies - Texas School Of Business (2001-01 - 2002-01)

High School Diploma - Evan E. Worthing Senior High (2000-06)