Lora Krutz

Detail-oriented professional with over 15 years of experience in financial administration, billing, and technical craftsmanship. Expert in maintaining 100% data integrity in high-volume billing environments using QuickBooks. Proven ability to balance multiple long-term roles simultaneously, delivering exceptional customer relations and precise clerical support.

Billing & Clerical Specialist / Customer Relations - COPY 1 BUSINESS SOLUTIONS - Columbus, GA

(2019-11 - 2025-12)

• Managed end-to-end billing and invoicing cycles for business clients, ensuring all financial records were accurate and delivered on schedule.
• Acted as a primary point of contact for client inquiries, resolving billing discrepancies and maintaining positive professional relationships.
• Oversaw digital and physical filing systems, ensuring sensitive financial data and contracts were organized and easily accessible.
• Provided essential clerical assistance, including data entry and office coordination, to streamline daily business workflows.

Bookkeeper (Part-Time) - WAGES AUTOMOTIVE - Columbus, GA

(2010-03)

• Utilize QuickBooks to record, store, and analyze financial data for a long-standing automotive firm.
• Maintain error-free accounts for over 14 years by rigorously auditing figures, postings, and entry codes for mathematical precision.
• Calculate and prepare checks for utilities, taxes, and vendor payments; manage purchase orders and detailed expense reports.
• Perform financial calculations including interest charges, balances, and equity to support business decision-making.

Front Desk Representative - LA QUINTA INN & SUITES - Columbus, GA

(2009-08 - 2010-05)

• Managed check-in/check-out processes for a high-volume hotel, ensuring guest satisfaction through efficient service and room assignment.
• Secured revenue by verifying credit credentials and managing cash/credit transactions with 100% accuracy.

Bench Jeweler / Sales - JIMMY'S JEWELERS - Columbus, GA

(2004-09 - 2009-08)

• Performed intricate repairs and resizing on high-value jewelry using specialized instruments and gas torches.
• Determined values of diamonds and gemstones based on market fluctuations and stone grades to drive informed sales.
• Maintained strict adherence to anti-theft procedures and asset security protocols for high-value inventory.

Gemological Institute of America (GIA) (2006 - 2006)

High School Diploma - Graphic Arts (2001 - 2001)