Regional Manager at Stone Town (2024-06 – 2026-04)
Oversaw daily operations for a 600-site development, ensuring milestones met service standards.
- Directed staffing, permits, and compliance management to meet regional regulations.
- Collaborated with manufacturers to order 15–20 homes monthly, ensuring timely delivery.
- Launched new finance and lease-to-own programs, surpassing expansion targets.
- Managed project execution with GC, maintaining schedule and budget compliance.
- Worked with GC on all Masonry Work happening.
- Staged all homes.
- Forged Chamber of Commerce partnerships and led grand opening events.
Regional Manager at Homes of America (2021-06 – 2023-01)
Managed 38-site portfolio across seven states, ensuring operational excellence.
- Mentored 138+ staff, improving team performance and career growth.
- Boosted collections from 42% to 94%+ through budget management and revenue strategies.
- Implemented company-wide SOPs and training programs to standardize operations.
- Oversaw service fee approvals and annual financial planning.
- Approved all rehab projects for homes and offices.
- Approved all vendor payments for rehab homes and offices.
Operations Manager at Camden Homes, LLC (2019-06 – 2022-01)
Manage corporate and field operations across multiple departments.
- Improved rent collection and lease management systems, ensuring portfolio compliance.
- Directed ten multi-county associations, maintaining relationships with boards and stakeholders.
- Managed a 3,500+ loan portfolio with investors across the USA and Mexico.
- Implement company-wide SOP Development and Training protocols in partnership with executive leadership to standardize operations.
- We worked extremely hard to streamline procedures in the acquisitions department, purchasing communities unseen was the norm in operations.
- Negotiated with vendors on cost for capital projects and rehabs.
- Perform Service Fee Approval and annual financial planning to ensure all properties remained within strict budgetary guidelines.
Regional Manager at Yes Communities (2010-08 – 2019-03)
Oversaw regional portfolio operations with full P&L accountability and 3% YOY NOI growth.
- Led 174+ employees, including 13 Community Managers, through performance monitoring.
- Negotiated vendor contracts, reducing operational costs while maintaining service standards.
- Developed onboarding and training programs for swift staff integration.
- Reduced repos by 25% and site rent delinquency to 2.5% YOY ($1.4M billed monthly).
- Launched quarterly sales campaigns exceeding targets by 24%.
- Conducted annual safety training to minimize risk and lower insurance costs.