Server/Hostess - OUTBACK STEAKHOUSE - Auburn, MA
(2021-03 - 2023-10)
- Welcomed guests warmly as they enter the establishment, created a positive first impression
- Delivered high-quality service in a fast-paced dining environment
- Managed multiple tables while maintaining customer satisfaction
- Processed customer payments accurately, including cash and credit transactions, while ensuring the security of financial information
Merchandiser/Customer Service Associate - ULTA BEAUTY - Millbury, MA
(2020 - 2021)
- Created and maintained product displays to drive sales
- Assisted customers with product selection and beauty recommendations
- Provided excellent customer service in a retail environment
- Accurately handled cash, credit, and debit transactions using point-of-sale (POS) systems
- Ensure all transactions are processed efficiently to minimize customer wait times
Front Desk and Customer Service - DICK & PAUL’S AUTOBODY - Worcester, MA
(2012 - 2017)
- Assisted in scheduling appointments for collision repairs, refinishing, and inspections
- Answered phones and handled customer inquiries regarding repair status, scheduling, providing clear and accurate information
Zumba Instructor & Membership Desk Associate - CRUNCH FITNESS - Oxford, Auburn, Worcester, MA
(2016 - 2022)
- Led engaging Zumba classes to promote fitness and wellness
- Provided excellent customer service at membership desk
- Assisted members with check-ins, questions, and account support
Licensed Cosmetologist - VARIOUS SALONS - Various, MA
(1995 - 2017)
- Provided hair cutting, coloring, and styling services
- Built and maintained strong client relationships
- Managed own salon operations including scheduling and product sales
- Maintained strict cleanliness and hygiene standards in work areas and tools, complying with all health and safety regulations
Owner/Daycare Provider - DAYCARE PROVIDER-SELF EMPLOYED - Southbridge, MA
(1999 - 2002)
- Provided childcare in a safe and nurturing environment
- Managed daily schedules, meals, and activities
- Built trust with families through dependable care
