Online Shopper at Walmart (2022-04 – Present)
- Receive orders via shopping app
- Ensure proper selection of customer orders
- Replace items as necessary to ensure customer satisfaction
- Ensure items are purchased, packed and ready for pick up
Dept. Manager at Walmart (2009-06 – 2020-07)
- Over saw team of 16 employees
- Delegates responsibilities surrounding department needs
- Approved and edited schedule as needed to fit company needs and customer expectations
- Ensured my staff was well trained In customer service to exceed OSAT score per department
- Ensured all metrix were met per associate and duties were accomplished in time allotted
Teller Lead/ Universal Banker at Peoples United Financial (1986-03 – 2009-06)
- Opened checking and savings accounts to strengthen relations between the community and our branch
- Entered loan applications and obtained all necessary documents
- Handled loan closings and disbursement of funding
- Took mortgage applications and worked with underwriting for all necessary information from clients
- Vault custodian and monies processor
- Handled scheduling for tellers
