Lorraine Palmer

Reliable and versatile Administrative Professional with a Bachelor of Arts in Graphic Design and extensive experience in non-profit, healthcare, retail, and creative environments. Expertise in financial tracking, event logistics, digital communications using QuickBooks, Mailchimp, and Adobe CC/Affinity suite. Proven ability to manage confidential data, coordinate complex schedules, and streamline office operations.

Eager to return to full-time employment after dedicated family service, bringing strong problem-solving skills, attention to detail, and the ability to learn new technologies quickly. Seeking administrative or office coordinator roles within corporate, industrial or medical sectors.

Administrative Assistant (Part-Time) - Raintree Community Church - Lees Summit, MO (2021-present) Leveraged diverse software tools to manage operational efficiency for an organization.

- Financial Administration: Utilized QuickBooks to track donations, process expenses, and generate monthly financial reports for leadership review, ensuring 100% accuracy in fund allocation.

- Communications & Marketing: Managed email marketing campaigns via Mailchimp, segmenting donor lists and increasing open rates through targeted content creation designed in Affinity Designer.

- Event & Scheduling Coordination: Orchestrated weekly services and special events using Planning Center, managing staff assignments, and volunteer schedules for audiences of up to 275 attendees.

- Presentation Design: Created professional slide decks and visual materials for services and community outreach using Microsoft PowerPoint and Affinity tools, enhancing the clarity of strategic presentations.

- Data Management: Maintained secure databases for parishioner records, adhering to strict privacy protocols similar to HIPAA standards.

RELEVANT INDUSTRY HISTORY (Cumulative experience across multiple fields)

• Retail Operations & Customer Service Delivered service in pharmacy retail, grocery, and food service environments. Handled cash transactions, inventory management, and customer conflict resolution while training new staff on POS systems and operational procedures. Built resilience and adaptability working under pressure with diverse clientele.
• Independent Direct Sales Consultant | Pampered Chef & Tealightful Treasures | Hosted 15–20 annual customer events coordinating invitations, demonstrations, and follow-ups. Processed orders, managed inventory levels, tracked commissions, and maintained customer databases. Designed promotional flyers and event materials leveraging graphic design expertise. Cultivated network of loyal customers through personalized relationship-building and timely problem resolution. Demonstrated self-discipline, time management, and independent business operations.
• Freelance Graphic Designer Developed branding strategies, logo designs, and print collateral for small business clients over an extended period. Collaborated with cross-functional teams to align creative concepts with business objectives and target audience needs. Managed simultaneous projects overseeing deadlines, revisions, and production timelines from concept to final delivery.

Home Management & Education - Waterloo & Des Moines, IA and Peculiar, MO (2003 - 2022) While focusing on raising and homeschooling children, developed advanced skills in:

-Curriculum Development & Instructional Planning

-Budget Management & Resource Allocation

-Conflict Resolution & Time Management

-Multitasking in dynamic, high-pressure environments

Bachelor of Arts - Graphic Design - Grand View University