Lou Ferigno Naral

Experienced logistics and operations supervisor with 5+ years of experience in hub management, team leadership, and process optimization. Eager to leverage administrative, data entry, research, and customer support expertise as a Virtual Assistant. Highly organized, detail-oriented, and adaptable professional committed to maintaining high standards of quality and efficiency.

Distribution Center Supervisor - Flash Express

(2021-07 - 2026-07)

• Supervised daily hub operations, rider dispatch, and administrative workflow.
• Monitored delivery compliance and resolved customer parcel disputes efficiently.
• Optimized hub processes to consistently achieve performance metrics and SLA targets.
• Managed inventory data and maintained operational logs with high accuracy.

Production Staff - Siomai House PH

(2018-05 - 2021-08)

• Managed daily production targets and performed meticulous quality control inspections.
• Operated production machinery and tracked raw material inventory data.

Production Staff - Sta. Clara International

(2015-06 - 2015-11)

• Supported daily operational tasks while ensuring strict adherence to safety standards.

Information Technology - Datamex Institute of Computer Technology (2013 - 2015)

Secondary Education - Karuhatan National High School (2009 - 2013)

Elementary Education - Serrano Elementary School (2001 - 2007)