Louise Anderson

Hospitable, punctual, and self-directed professional with good time management skills and effective interpersonal skills. Interacts well with co-workers, supervisors, and the public. Demonstrates the ability to effectively plan and facilitate meetings and multitask in busy environments. Outstanding communication and organizational skills. Seeking an opportunity to work in a setting where experience, skills and educational training will add value to an established organization.

Care Manager - Advance Care Alliance - Brooklyn, NY

(2019-02)

• Coordinates medical treatment and collaborate with providers
• Administers assessments and developing care plans
• Serving as an advocate for patients' mental and behavioral health
• Referrals to community support systems for the continuation of care

Senior Case Manager - Services for the Underserved - Brooklyn, NY

(2017-03 - 2019-02)

• Remain up to date with policies and procedures
• Maintain staff by recruiting, orienting and training employees
• Conduct follow-ups and monitor medication compliance
• Assist in creating community habilitation plans

Administrative Assistant - UPS Express Critical - Overland Park, KS

(2016-07 - 2016-12)

• Educated clients on policies and service rates
• Set and maintained client/company schedules
• Conducted research for potential clients and vendors
• Maintained excel spreadsheets for monthly profits

Customer Service Representative - NCO Financial - Saint Joseph, MO

(2013-03 - 2015-05)

• Data entry and maintaining clients account information
• Daily financial problem-solving for Sprint clients
• Assisted customers with troubleshooting and diagnosing
• Install and configure wireless networking equipment

Master of Arts - Psychology - Long Island University Brooklyn Campus (2023-05)

Bachelor of Science - Psychology - Missouri Western State University (2016-05)