Nursing Assistant-7HV at UNC Rex Healthcare (2025-03 – Present)
- Demonstrates strong multitasking abilities by managing phone calls, visitor inquiries, and clerical tasks simultaneously.
- Facilitates seamless transfer of patients between departments, minimizing delays in care provision.
- Contributes to a positive work environment through effective teamwork, open communication channels, and proactive problem-solving approaches.
- Maintains high standards of cleanliness within the unit by adhering to infection control protocols.
- Optimizes unit efficiency by maintaining accurate inventory levels of medical supplies and equipment.
- Helps patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improves patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checks patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increases patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promotes a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promotes good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answers call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assists with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operates medical equipment, such as EKG Monitors, glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Documents care actions by completing records and logs in medical software system.
- Maximizes patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Reports unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Nursing Assistant/Clinical Secretary at WakeMed Raleigh Campus (2024-08 – 2025-03)
- Demonstrates strong multitasking abilities by managing phone calls, visitor inquiries, and clerical tasks simultaneously.
- Facilitates seamless transfer of patients between departments, minimizing delays in care provision.
- Contributes to a positive work environment through effective teamwork, open communication channels, and proactive problem-solving approaches.
- Maintains high standards of cleanliness within the unit by adhering to infection control protocols.
- Optimizes unit efficiency by maintaining accurate inventory levels of medical supplies and equipment.
- Helps patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improves patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checks patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increases patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promotes a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promotes good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answers call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assists with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operates medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Documents care actions by completing records and logs in medical software system.
- Maximizes patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Reports unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Assists in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Observes or examines patients to detect symptoms that required medical attention such as bruises or open wounds.
- Engages in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Assists nursing staff with wound care procedures for faster healing and reduced infection rates.
- Monitors, tracks, and conveys important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Wipes down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Facilitates efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
- Identifies and reports unsafe situations to maintain adherence to safety protocols.
- Streamlines workflow for nursing staff by efficiently managing supplies inventory and restocking necessary items in a timely manner.
- Aides in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
- Contributes to effective communication between patients and healthcare providers by translating medical jargon into easily understandable language.
- Changes linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assists nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Reduces risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Helps patients complete range of motion exercises to prevent loss of function during care.
- Responds to patient requests for supplies and personal comfort items such as extra blankets.
- Maintains patient stability by checking vital signs and weight and recording intake and outtake information.
- Helps patients with self-feeding and assisted feeding, based on individual needs.
- Facilitates personal hygiene management, feeding and ambulation.
- Documents patient information and care activities in electronic health record.
Nursing Assistant-5 West at UNC Rex Hospital (2021-07 – Present)
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Documented care actions by completing records and logs in medical software system.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Streamlined workflow for nursing staff by efficiently managing supplies inventory and restocking necessary items in a timely manner.
- Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
- Contributed to effective communication between patients and healthcare providers by translating medical jargon into easily understandable language.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Documents patient information and care activities in electronic health record.
Call Center Representative at Pirate Academic Success Center - ECU (2019-09 – 2021-04)
- Educated students of East Carolina University on what the Pirate Academic Success Center is and the services that students can use at their disposal such as tutoring services and mentoring services.
- Created tutoring and mentoring appointments appropriate with student schedules if they chose to make an appointment.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Collaborated with team members to share best practices and improve overall team performance in meeting targets.
- Developed rapport with students and parents through empathetic listening skills, creating positive experiences even during difficult conversations.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
- Adhered to the Pirate Academic Success Centers policies and scripts to consistently achieve call-time and quality standards.
Senate Intern at North Carolina General Assembly (2020-05 – 2020-07)
- Improved problem-solving skills through addressing challenging constituent inquiries and finding appropriate solutions or referrals.
- Strengthened communication skills by drafting professional letters for the Senator's office.
- Contributed to effective decision-making processes by providing well-researched policy briefs on relevant topics.
- Assisted constituents with navigating federal agencies, resolving concerns, and improving their understanding of government services.
- Facilitated the scheduling process for meetings and appointments, ensuring efficient time management within the Senator's office.
- Gained insight into public policy development by monitoring pending legislation and tracking its progress through Congress.
- Created the Senators monthly newsletters
- Organized the Senators bill book
- Went to Senate committee meetings and senate sessions
- Picked up Order of the Long Leaf Pine awards
- Transported important documents
- Made copies of documents
Science in the Summer High School Assistant at Morehead Planetarium At UNC Chapel Hill (2017-07 – 2017-07)
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of scientific camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
- Collaborated with teacher to design fun and enriching science learning activities for campers.
