Love Peace

Detailed-oriented professional with a strong background in customer service. Skilled in active listening data entry, consistently resolving customer complaints and collaborating with teams to enhance communication efficiency. Ready to apply skills to drive satisfaction and operation success.

Customer service rep at Sunnova (2024-03 – 2025-12)

• Increased customer retention
• Reduced fraudulent charges
• Improved product recommendations and increased sales

Cyber Security – Lone Star College (2030-12)

Certificate – IDC Phlebotomy Learning Center

Notary – National Notary Association