Lowry496 March

Strong background in operations management and customer service. Expertise in developing plans that streamline workflows, contributing to customer satisfaction. Lowry's Printing is family-owned by myself and three siblings. Before retiring, I worked "in the trenches" in customer service, graphic design, production of printed jobs, and overseeing quality control. I am looking for a part-time opening with your company. The hours and days I am available are very flexible.

Owner at Lowry's Printing and Copying (1981-04 – 2025-12)

• Looked for ways to enhance profitability and operational efficiency.
• Managed daily operations for printing and copying services, ensuring quality standards were met.
• Assisted customers in selecting suitable printing solutions tailored to their needs.
• Resolved customer complaints promptly, upholding a positive brand image.

Graphic Design Manager at Lowry's Printing and Copying (1981-04 – 2025-12)

• Oversaw production processes for printed materials, ensuring design accuracy and quality standards.
• Generated digital image files for both digital and traditional printing applications.
• Collaborated with coworkers to improve customer service processes and overall satisfaction.
• Responded promptly and professionally to customer emails and phone calls.
• Investigated customer complaints concerning product quality or service issues.
• Provided fast friendly service.

Bachelor of Arts in General Studies – University of Louisiana At Lafayette (2005-12)