Barber/Manager
Joes Allentown Barbershop - Allentown, NJ
September 2020 to Present
- Directed sanitary maintenance of shop in compliance with health regulations and required cleanliness • Oversight of facilities ensuring floor plan and shop cleanliness are in accordance with New Jersey State Board Regulations • Guaranteed positive customer experiences and resolved all customer complaints • Assisted in the management of day-to-day operations including opening and closing procedures, staff scheduling and customer registration • Resolved customer complaints and provide solutions to staff disputes • Ability to stand on feet for long periods of time and move quickly to accomplish many tasks • Lead the Barbershop staff team in providing excellent services and maximizing salon profit • Experienced in multiple customer management software systems
Barber/Stylist
Princeton Barbershop - Princeton, NJ
October 2018 to September 2020
- Established a loyal customer base to ensure repeat business and referrals • Maintained service quality by following standards of the barbershop • Expert at utilizing various industry equipment such as clippers, combs, hand held blow-dryers, and scissors • Educated clients and promote other salon services • Resolved customer concerns to ensure excellent service and satisfaction
Barber/Stylist
Great Clips - Princeton, NJ
September 2017 to October 2018
- Developed excellent interpersonal skills to connect with clients, building long term relationships and client loyalty • Honed time management skills completing client services in an efficient and timely manner • Maintained salon sanitation and health standards, including cleaning and disinfecting workstations • Assisted with inventory maintenance by ordering new products as needed • Developed clientele profiles to ensure customized service including products and styling preferences
Trader Joe's Crew Member
Trader Joe's - Princeton, NJ
February 2017 to October 2017
- Assisted customer's while on the sales floor, and register, always focusing on developing positive customer relations • Reorganized the sales floor to meet company standards and maximize sales • Maintained cleanliness, organization, and functionality of stocked shelves back warehouse and loading dock • Assisted the flow of grocery store’s items, including unloading trucks, organizing products for shelving, and verifying bar codes and prices • Responded to customer needs, providing product information, aisle locations, back stock checks, and price verifications • Enforced workplace and food safety procedures and standards
Wendy's Crew Member/Cashier
Wendy's - Redondo Beach, CA
January 2016 to November 2016
- Assisted management with inventory control and stock ordering • Cross-trained and coordinated scheduling with team members to ensure seamless service • Maintained excellent customer service during fast-paced rushes • Cleaned, sanitized and organized dining room area to maintain a comfortable and clean environment for customers • Mastered point-of-service (POS) computer system for automated order taking
Jack in the box crew member
Jack in the Box - Redondo Beach, CA
- January 2015 to January 2016 • Communicated clearly and positively with coworkers and management • Maintained high standards of customer service during high-volume, fast-paced operations • Resolved complaints promptly and professionally • Took initiative to find extra tasks when scheduled duties were complete
