Lucia Agosto

Dedicated hospitality professional with experience in hotel and motel operations, guest services, housekeeping, customer relations, and property management. Proven ability to maintain high standards of cleanliness, assist guests, manage daily operations, handle cash deposits, and support a positive customer experience. Dependable, organized, and able to work effectively in fast-paced environments.

Motel Operations Manager at Sunset Motel (2021-01 – 2024-12)

• Managed daily motel operations and ensured smooth business performance.
• Checked guests in and out while providing professional customer service.
• Performed housekeeping duties and maintained property cleanliness.
• Conducted basic maintenance and handyman tasks as needed.
• Handled cash transactions and prepared bank deposits.
• Assisted with motel promotion and guest retention efforts.
• Resolved guest concerns and maintained a welcoming environment.

Guest Room Attendant (GRA) at ARIA Resort & Casino (2010-01 – 2014-12)

• Cleaned and maintained guest rooms according to resort standards.
• Restocked guest amenities and supplies.
• Responded promptly to guest requests and concerns.
• Followed safety, sanitation, and quality-control procedures.
• Helped deliver a positive guest experience in a fast-paced resort environment.

High School Diploma – Canyon Springs High School (2008-12)