Luciana Collado

Deliver exceptional customer service in a high-volume café environment by creating meaningful connections with customers and fostering a welcoming atmosphere. Trained in food preparation and kitchen operations, supporting daily workflow and ensuring adherence to food safety standards. Represent the business at mobile pop-up events, adapting quickly to changing conditions and solving problems in fast-paced environments.

Barista - Kaizen & Coffee

(2025-06 - 2026-06)

• Deliver exceptional customer service in a high-volume café environment by creating meaningful connections with customers and fostering a welcoming atmosphere.
• Trained in food preparation and kitchen operations, supporting daily workflow and ensuring adherence to food safety standards.
• Represent the business at mobile pop-up events, adapting quickly to changing conditions and solving problems in fast-paced environments.

Server and Cashier - North Beach Pizza

(2025-03 - 2025-05)

• Provided friendly and efficient customer service by managing both cashier duties and table service in a fast-paced restaurant environment.
• Processed in-person, phone, and third-party delivery orders accurately, such DoorDash.
• Prepared salads and assisted with food preparation to support kitchen operations during peak hours

Social Media Manager - Healthy Cities Tutoring

(2024-06 - 2025-06)

• Created and managed engaging content to promote the nonprofit organization
• Analyzed engagement to optimize user engagement
• Collaborated with the entire Healthy Cities Tutoring team to develop promotional content for specific events

IS&T Intern - BiRite Foodservice

(2021-08 - 2022-12)

• Scanned, filed, and sorted invoices to support business operations and maintain organized records
• Worked alongside other departments to aid workflow and efficiency whenever needed
• Developed experience in a professional environment, which enhanced communication, problem-solving, and team-based work skills

Associate of Science - Business - Cañada College (2025-08)

High School Diploma - Carlmont High School (2025-06)