
Operations Technology Leader Empowering Teams and Solving Challenging Problems
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Enterprise Innovation & Infrastructure Leader with 15+ years of experience driving strategic transformation, operational excellence, and technology-enabled innovation across complex, execution-driven environments. Proven ability to define innovation roadmaps, challenge legacy delivery models, and translate emerging technologies into measurable improvements in speed, reliability, and business performance.
Experienced in leading cross-functional initiatives that remove systemic friction, modernize delivery frameworks, and enhance competitiveness across large-scale infrastructure portfolios exceeding $800M. Recognized for aligning innovation with practical execution, financial outcomes, and long-term enterprise value creation.
Director, Maintenance Optimization & Technology Improvement (MOTI) at Washington Metropolitan Area Transit Authority (WMATA) (2024-01 – Present)
Established and led a region-wide innovation and transformation function team of the Authority's Department of Infrastructure with a cost impact of $862M+ to support 400K average riders daily by focusing on accelerating delivery performance, improving reliability, and reducing operational friction in the delivery of the Enterprise Infrastructure Portfolio that supports service and asset reliability.
Sr. Technical Consultant/Technical PM at K-Force (Supporting Exelon Utilities) (2023-01 – 2024-12)
Played a leadership role in advancing OSI's real-time distributed management system (ADMS) technology solution (~$137M) integrating advanced technologies and rethinking delivery models across six operating companies.
Outage Management System (OMS) Project Manager at Seattle City Light (2020-01 – 2023-12)
Led enterprise transformation efforts (values totaling ~$18M), focused on improving operational decision-making, data integration, and system visibility across a major public utility. Work included leading steering committees, and negotiating intra-City organizational Service Level Agreements (SLAs).
Sr. Program Manager at Loyal Services Group (Supporting JCI/FDA) (2019-01 – 2020-12)
Administered the installation and integration of custom physical security systems with proprietary and third-party access control devices.
Project Management & Planning Operations Representative Sr at Leidos (Supporting FAA, NISC III) (2017-01 – 2018-12)
Managed infrastructure programs supporting the NISC III DC BUS program; managing a budget of $4.5M+; and served as liaison between the PMO, regional project team, line management, and government contractors.
Maintenance Operations Center Supervisor at Washington Metropolitan Area Transit Authority (WMATA) (2016-01 – 2017-12)
Led real-time monitoring and operational oversight of rail control systems (SCADA environment supporting 950K+ datapoints), aligning with control center functions and operational visibility requirements similar to CBTC ATS/ATP environments, and provided technical guidance in diagnosing and troubleshooting service-affecting problems.
Systems Engineering & Technical Operations Leadership Portfolio at Multifarious Organizations (1999-01 – 2016-12)
Led technical teams in the commissioning, de-commissioning, preventive maintenance, and corrective maintenance of complex high-throughput telemetry (IoT), sensor/tag data, and Industrial Control Networking systems in the ITS, DoD, and Semiconductor Manufacturing sectors ensuring operational readiness 24/7/365.
Master of Business Administration in Information Systems and Business Analytics – Robert H. Smith School of Business, University of Maryland (2017)
Bachelor of Science in Electrical Engineering (Focus Area: Computer Architecture and Design) – University of the District of Columbia (2011)