Lucy Luu

Motivated and detail-oriented Medical Assistant graduate with hands-on clinical externship experience in a nephrology practice. Skilled in patient communication, appointment scheduling, medical office procedures, and working collaboratively in fast-paced healthcare environments. Committed to providing compassionate patient care and delivering excellent customer service.

Extern - Capital Nephrology - Elk Grove, CA

(2026-06 - 2026-07)

• Assisted in patient scheduling and appointment management to enhance operational efficiency.
• Collaborated with healthcare team members to streamline workflow processes within the clinic environment.
• Managed approximately 20 incoming calls per day from patients.
• Communicated professionally with patients, providers, and staff to ensure quality patient care and efficient workflow.
• Facilitated positive clinic environment, greeting patients warmly and managing reception area efficiently.
• Adapted quickly to new procedures and technologies to improve operational efficiency.

Babysitter - Axe Family - Elk Grove, CA

(2025-01 - 2026-06)

• Supervised children during playtime, ensuring safety and engagement in activities.
• Assisted with meal preparation, promoting healthy eating habits among children.
• Communicated effectively with parents regarding children's daily activities and progress.
• Managed daily schedules, balancing recreational and educational tasks efficiently.
• Adapted to children's needs by providing personalized attention and support during transitions.
• Maintained a clean and organized environment, ensuring safety standards were met consistently.

Associate of Science - Medical Assisting - Carrington College - Sacramento, CA (2026-07)

High School Diploma - Calla High School - Manteca, CA (2024-05)