Lue

Dedicated and compassionate professional with experience working with individuals facing mental health challenges, substance use disorders, and at-risk youth. These experiences have strengthened my ability to remain patient, empathetic, nonjudgmental, and accountable in high-demand environments. I am committed to supporting clients through difficult circumstances while promoting stability, recovery, and personal growth.

Paraprofessional - James Monroe Elementary - Norfolk, Virginia

(2001-09 - 2003-08)

• Assisted Special Education instructors in small groups and various projects
• Completed Individualized Education Program for second graders with learning impairment and behavior problems
• Covered classes when needed

Volunteer - New Hope Christian Community Center - Norfolk, Virginia

(2001-07 - 2017-05)

• Assisted with Operation Blessings' initiatives, helped community members access assistance for utility bills and other essential needs
• Facilitated group discussions in collaboration with the Director of Knowledge Is Power, a girl's mentorship program, addressing topics about school bullying, academic and social dynamics, parent-child relationships and self-esteem development

Counselor Assistant - SeSentencing Options,LLC - Norfolk, Virginia

(2012-05 - 2013-05)

• Assisted certified substance abuse counselor or graduate student in facilitating anger management class when overcrowded
• Supported program operations for an at-risk girl's youth initiative by helping facilitate group discussions and executing program leader directives to promote engagement and positive development

Residential worker - Family Project - Newport News, Virginia

(2014-07 - 2015-12)

• Transported clients to Alcoholics Anonymous and Narcotics Anonymous meetings, medical appointments, and other programs
• Monitored pregnant clients' health, safety, and overall well-being
• Conducted drug screening
• Observed and documented mother and infant interactions, and incident reports

Volunteer - Southeastern Virginia ASAP - Portsmouth, Virginia

(2015-10 - 2016-06)

• Distributed cases to case managers and senior case manager based on workflow needs
• Supported overall office operations by keeping records updated and accessible

Floater - Southeastern Virginia ASAP - Portsmouth, Virginia

(2015-10 - 2016-06)

• Assisted Case manager with court related proceedings and case preparations
• Assisted clients through the process of installing an ignition interlock in their vehicles
• Safeguarded sensitive clients' information by adhering to confidentiality protocols in all environments

Home Sitter - Alzheimer's patient - Private Client - Virginia Beach, Virginia

(2023-02 - 2023-06)

• Assisted the patient with bathroom visits and monitored safety
• Maintained a safe and supportive home environment
• Prepared meals when needed

Volunteer - Faith Community - Suffolk, Virginia

(2026-02)

Overnight Shelter

• Prepared and served breakfast for shelter guests and staff
• Conducted nightly and morning headcounts
• Monitored adherence to shelter guidelines and redirected residents as needed
• Completed intake and daily documentation, including incident and behavior reports

Bachelor of Arts - Journalism News Editorial Management - Norfolk State University (1998-05)

Graduate courses - Women's Studies - Old Dominion University (2010-05)

Certificate - Substance Abuse Counseling - J. Sargeant Reynolds Community College (2014-05)