Multi-Unit General Manager - DBG Hospitality and Jackie's Restaurant
(2025-01)
- Managed total of two restaurant operations including staff management, customer relations, vendor relations, budgets, inventory control, and purchasing.
- Supervised all aspects of in-house banquet $10.000.000 planning, bookings, and payment.
- Recruited, trained, and scheduled a full working staff.
- Streamlined controllable spending in an on-going effort to meet weekly overhead expenditures.
- Promote new business through participation in community events.
- Support all the General Manager different locations
General Manager - Lufthansa Lounge, Sodexo Live, Washington Dulles International Airport - Washington, VA
(2023-01 - 2025-01)
- Managed the overall performance of food and beverage service facility in the lounge.
- Directed recruitment, interviewing, hiring, training, motivation, and evaluation of crews.
- Oversaw the quality of recipes, service standards, and sanitation practices.
- Coordinated work schedules, ordered food and supplies, and developed service team.
- Supervised the preventative maintenance and upkeep of equipment, facility, and grounds.
- Ensured a safe workplace and pleasant customer service experience.
- Maintained customer relations First Class and Business Class Passengers
General Manager - Southern Food Service Management, Homeland Security Headquarters - Springfield, VA
(2020-01 - 2022-01)
Managed the overall performance of food service facility. (2.000 employees a day)
- Privates Events
- VIP Lunches
- Manage 2 more accounts inside facility, Starbucks and 24hours Kiosk.
- Directed recruitment, interviewing, hiring, training, motivation, and evaluation of crews.
- Oversaw the quality of recipes, service standards, and sanitation practices.
- Coordinated work schedules, ordered food and supplies, and developed restaurant team.
- Supervised the preventative maintenance and upkeep of equipment, facility, and grounds.
- Ensured a safe workplace and pleasant customer service experience.
- Maintained customer relations and coordinated promotions to drive new business.
General Manager - The Source by Wolfgang Puck - Washington, DC
(2018-01 - 2020-01)
- Managed total restaurant operations including staff management, customer relations, vendor relations, budgets, inventory control, and purchasing.
- Supervised all aspects of in-house banquet planning, bookings, and payment.
- Recruited, trained, and scheduled a full working staff.
- Streamlined controllable spending in an on-going effort to meet weekly overhead expenditures.
- Promote new business through participation in community events.
General Manager - British Airways Lounge, Flik Hospitality, Compass Group, Washington Dulles International Airport - Washington, VA
(2017-01 - 2018-01)
- Managed the overall performance of food and beverage service facility in the lounge.
- Directed recruitment, interviewing, hiring, training, motivation, and evaluation of crews.
- Oversaw the quality of recipes, service standards, and sanitation practices.
- Coordinated work schedules, ordered food and supplies, and developed service team.
- Supervised the preventative maintenance and upkeep of equipment, facility, and grounds.
- Ensured a safe workplace and pleasant customer service experience.
- Maintained customer relations First Class and Business Class Passengers.
General Manager, Sommelier - Old Angler's Inn - Potomac, MD
(2009-01 - 2017-01)
- Manage front house/back house restaurant operations for this high-volume restaurant.
- Maintain customer relations and coordinate promotions to drive new business – resulting in a 125% increase in 5 years.
- Handle inventory and vendor relations to ensure the timely and cost-effective purchasing of food, beverages, liquor, beer, and small wares.
- Effectively leads and motivates employees through implementation of in-house training, resulting in increased productivity levels and employee satisfaction.
- Prepare and track sales budget – in the hundreds of thousands monthly.
General Manager - Famoso Restaurant, M Cafe Bar and Restaurant - Chevy Chase, MD
(2007-01 - 2009-01)
- Managed total restaurant operations including staff management, customer relations, vendor relations, budgets, inventory control, and purchasing.
- Supervised all aspects of in-house banquet planning, bookings, and payment.
- Recruited, trained, and scheduled a full working staff.
- Streamlined controllable spending in an on-going effort to meet weekly overhead expenditures.
- Promote new business through participation in community events.
Assistant F&B Director - Bailiwick Inn - Fairfax, VA
(2001-01 - 2007-01)
Assistant to Director Operation Oversee restaurant operations including staff management, customer relations, vendor relations, budgets, inventory control, and purchasing.
- Supervised all aspects of in-house banquet planning, bookings, and payment.
- Recruited, trained, and scheduled a full working staff.
- Streamlined controllable spending in an on-going effort to meet weekly overhead expenditures.
- Promote new business through participation in community events.
- In charge of the P&L
