Pharmacy Technician / Bilingual Client Support - Grindélia - São José do Rio Preto, SP
(2016-02 - 2017-08)
- Served as the primary liaison for multicultural clients, managing personalized medication orders and resolving complex inquiries across digital channels (chat, email, phone) and in person.
- Translated and cross-referenced medical prescriptions and pharmacological terms to ensure flawless data entry and patient safety.
- Conducted medication reconciliations and insurance intake processing, interpreting complex regulatory guidelines for diverse consumer groups.
Nurse Assistant / Cross-Cultural Patient Liaison - Santa Casa de Misericórdia - São José do Rio Preto, SP
(2015-01 - 2016-08)
- Provided high-level, empathetic communication to culturally and linguistically diverse patients and their families, breaking down complex medical plans into accessible terms.
- Collaborated within interdisciplinary healthcare teams, accurately documenting patient data, vital signs, and care adjustments in multi-system databases.
- Acted as a cultural advocate in high-stress intensive care and maternal units, ensuring patient concerns were precisely communicated to medical staff.
Bilingual Child Development Specialist & Household Coordinator - Family House - Short Hills, NJ
(2023-01 - 2025-07)
- Managed daily communications, logistics, and scheduling for a busy household, ensuring seamless operations and trust-driven relationships.
- Facilitated early childhood development and academic support, utilizing multilingual strategies to enhance language acquisition and reading skills.
- Maintained absolute discretion, structured environments, and clear, continuous feedback channels with stakeholders regarding metrics and milestones.
Research Member / Textual Analyst - History of Nursing Laboratory (LAESHE)
(2017)
- Executed a massive systematic review and data extraction of 20,000+ international articles in 4 different languages, demonstrating elite skills in document auditing, archival research, and linguistic analysis, and translation.
- Translated, localized, and synthesized historical health data across English, Portuguese, Spanish and some Italian sources to construct longitudinal research profiles.
- Co-authored and peer-reviewed a comprehensive methodology report published in a high-ranking, Spanish-language scholarly journal (2022).
President - Women's Health League
(2017-03 - 2020-11)
- Directed public relations, community outreach, and operations for a prominent academic league, successfully organizing 35 large-scale educational events in Portuguese and English languages.
- Chaired the 2018 Simpósio, acting as the master of ceremonies and primary communicator to bridge the gap between academic clinical knowledge and the lived experiences of 200+ local community members.
