Lydia Huggins

Dynamic hospitality professional with 15+ years of experience in restaurant and hotel operations, known for thriving in high-pressure environments and leading successful teams. Former GM and Assistant GM for major brands including McDonald's, Wendy's, and Schlotzsky's, with expertise in shift management, customer satisfaction, inventory, and crisis resolution. Currently active as an online product promoter, combining marketing savvy with strong communication and people skills.

Ready to bring leadership, drive, and exposure-building energy to a team-focused restaurant.

Online Product Promoter & SAHM - Self-Employed - Mercedes, TX

(2018-01)

• Promote a variety of online products through social media and digital platforms
• Manage customer interactions, marketing content, and order fulfillment
• Developed strong communication, branding, and multitasking skills
• Homeschooled two children with structured, customized learning plans

Assistant GM – 24-Hour Location - McDonald's - Waco, TX

(2015-01 - 2018-12)

• Led all shifts including overnight; managed team coverage and performance
• Balanced drawers, performed bank runs, and processed end-of-day reports
• Scheduled staff, trained new hires, and optimized team roles for efficiency
• Respected for hands-on leadership, fast service under pressure, and team loyalty

Assistant GM - Schlotzsky's Deli - Waco, TX

(2012-01 - 2015-12)

• Opened store daily, managed prep, ordering, and staff deployment
• Delivered catering orders and maintained community relationships
• Balanced drawers, closed POS systems, and ensured nightly security
• Trained all staff positions and maintained high service standards

Head Housekeeper - Holiday Inn - Waco, TX

(2005-01 - 2013-12)

• Promoted to Head Housekeeper based on speed, quality, and work ethic
• Directed room checks, managed housekeeping schedules, and led cleaning teams
• Handled laundry and room turnovers during peak occupancy
• Trusted with keys, alarms, and property security