Hospitality Professional | Customer Service
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I’m a customer-focused service professional with a background in hospitality, concierge services, and small business ownership. I previously worked as a concierge at a mountain resort in Colorado, helping guests with travel planning, reservations, and personalized experiences.
I currently run a successful pet care and house-sitting business where reliability, organization, and excellent communication are essential. Through this work, I’ve developed strong client service and scheduling skills that translate naturally to hospitality and guest services roles.
I’m known for my calm, professional approach and enjoy helping people feel welcomed and well cared for. I’m currently seeking part-time opportunities in hospitality or guest services and am available afternoons, evenings, and weekends.
My professional background includes leadership and operational roles across hospitality, retail, and service environments. I have experience working as a concierge at a mountain resort in Colorado, assisting guests with travel planning, reservations, and personalized recommendations to enhance their stay.
Earlier in my career, I held several management positions, including district management roles for retail chains, franchise consulting, and store opening project management. These positions required overseeing operations, training teams, implementing systems, and ensuring a consistent customer experience across multiple locations.
I have also worked in a casino environment as a pit boss, where I was responsible for managing table operations, monitoring game integrity, and maintaining a professional and welcoming atmosphere for guests.
In addition, I currently operate a successful pet care and house-sitting business, which requires strong client service, scheduling coordination, and attention to detail.
I have an Associate's Degree in restaurant management