Executive Director
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Experienced senior living professional with progressive leadership experience in operations, resident care, admissions, marketing, budgeting, and team management. Proven success in driving occupancy growth, improving facility performance, and building strong relationships with residents, families, healthcare providers, and community partners.
Executive Director - Countryside Senior Living - Jacksonville, TX
(2025-01 - 2026-05)
Led daily operations of a 40-bed assisted living community. Increased occupancy from 13 to 37 residents through effective admissions, marketing, and relationship-building efforts. Managed resident assessments, contracts, budgeting, financial reporting, and department oversight while ensuring quality resident care and regulatory compliance.
Receptionist / Billing & Insurance Representative - Wadley Regional Medical Center - Texarkana, TX
(2024-04 - 2024-11)
Managed patient check-in and check-out processes, verified insurance coverage, maintained accurate billing information, and provided exceptional customer service to patients and families.
Life Enrichment Coordinator - Oakwood House Senior Living - Marshall, TX
(2021-02 - 2024-03)
Promoted from Floor Attendant to Lead Medication Technician and later to Life Enrichment Coordinator. Coordinated resident activities, conducted community tours, supported admissions efforts, and provided direct resident care when needed.
Infant Teacher - Wee Care Development Center - Marshall, TX
(2020-08 - 2021)
Provided daily care, supervision, and developmental support for infants while maintaining a safe and nurturing environment.
Keyholder / Shift Manager - Dollar General - Redwater, TX
(2019-08 - 2020-02)
Oversaw closing operations, cash handling, customer service, and daily store procedures while supporting staff and management objectives.
Receptionist - Morrison Healthcare - Tyler, TX
(2016-05 - 2017-12)
Managed incoming calls, scheduled appointments, greeted visitors, and completed general administrative duties in a professional healthcare environment.
Barista / Cashier - Target - Longview, TX
(2016-08 - 2016-11)
Provided customer service, operated cash registers, prepared beverages, and maintained cleanliness standards in both retail and café environments.
Cook & Server - Big Mike's Grillhouse
(2015-11 - 2016-06)
Prepared meals, served guests, assisted bar operations, and delivered excellent customer service in a fast-paced restaurant setting.
Graduate - Bullard High School (2016)
Business Major, Marketing Minor - University of Phoenix (2022 - 2025)
