Community Sales Manager at Insight Homes (2025-07 – 2026-05)
- Drafted, finalized, and executed legally binding purchase agreements and new construction contracts in strict compliance with corporate guidelines and state real estate regulations.
- Managed the end-to-end contract process, ensuring seamless coordination between buyers, lenders, construction supervisors, and corporate processing teams.
- Maintained an exceptional accuracy rate in structural option selections and contract documentation, eliminating costly construction errors and timeline delays.
- Served as the primary community brand ambassador, greeting prospective buyers and providing expert consultations on home designs, innovative building science, floor plans, and localized community amenities.
- Managed the community CRM database to capture leads, track buyer milestones, and execute targeted follow-up campaigns that converted prospects into buyers.
Community Sales Assistant at Insight Homes (2025-07 – 2026-05)
Promoted to Community Sales Manager
- Welcomed all model visitors with a high level of professionalism, establishing strong initial rapport and creating a welcoming sales environment.
- Scheduled model tours, coordinated appointments for the sales team, and maintained proactive communication with pipeline clients.
- Oversaw model cleanliness, community presentation, and inventory management for marketing and office collateral.
Real Estate Agent at First Coast Realty (2025-03 – 2025-07)
- Cultivated active client relationships, navigated regional market trends, and sharpened contract negotiation skills to successfully guide buyers and sellers through residential transactions.
Real Estate Agent at eXp Realty (2024-06 – 2025-03)
- Built a localized client base through proactive networking, open houses, and digital marketing strategies while managing transaction timelines.
Store Leader at PetSmart (2019-04 – 2025-07)
- Recruited to the Dover market specifically to restructure operations, organize logistics, and lead a underperforming team toward operational excellence.
- Recruited, hired, coached, and inspired a high-performing team of over 25 associates, conducting weekly one-on-one leadership development meetings.
- Analyzed complex P&L statements and operational data reports to implement strategic cost-saving measures and drive maximum profitability.
- Served as the Services Pet Training Captain for 15 regional stores, driving district-wide training sales and implementing successful revenue-generating programs.
- Fostered community relations by developing strategic partnerships with local animal shelters to maximize community outreach and drive store traffic.
Assistant Store Leader at PetSmart (2014-11 – 2019-04)
- Managed comprehensive store operations, including inventory control procedures, payroll processing, and asset protection.
- Collaborated with department heads to establish strategic plans, set sales goals, and resolve escalating customer experience issues with agility.
