Lynette Loria
Experienced in clerical/sales with extensive background in customer service
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About
An individual experienced in clerical/sales with an extensive background in customer service. Self motivated with exceptional interpersonal and communication skills. Highly skilled in working effectively as a team member with minimal supervision. Current computer knowledge of Windows, Microsoft Word and Excel.
Experience
Receptionist - Flooring Services Of Texas - Jersey Village, TX
(2021-06)
Answer in coming calls, greet guests. Offer refreshments while they wait, confirm appointment for following day.
Branch Office Administrator (Temp.) - Edward Jones
(2019-06 - 2021-06)
Work in partnership with the Financial Advisor to organize and manage a wide range of administrative and client support activities.
- Overseeing appointment setting and schedules
- Process deposits and transactions
- Multi-tasking and working with technology and people
- Answering phone calls from daily clients
Customer Relation Specialist - Ashley Furniture
(2015-04 - 2019-06)
Perform clerical and administrative duties that coincide with the sales of the establishment.
- Answer incoming calls and route to the necessary contact
- Input data of customer sales
- Analyze the contracts of prospective clients
- Proof-read daily reports for errors pertaining to prior days business sales
Dispatcher - Builder's Mechanical Inc.
(2014-07 - 2015-02)
Provide positive communication with internal and external members and adhere to the organization's quality service standards.
- Answer incoming calls and route to the necessary department
- Schedule appointments for technicians to come out for repair
- Dispatched technicians to households pertaining to work repair needs
- Assigned repair tickets to dispatch board via technicians designated service areas
Sales Associate - Pandora
(2012-04 - 2013-04)
Provide each customer with an unforgettable sales experience through personalization and exemplary customer service.
- Make and/or exceed daily sales goals and requirements
- Accurately complete daily tasks
- Restock the sales floor with current and new merchandise
- Assist customers on the register with purchases and returns
- Assist in floor sets of Pandora jewelry product line
Personal Teller - Smart Financial Credit Union
(2012-01 - 2012-02)
Provide positive communication with internal and external members and adhere to the organization's quality service standards.
- Perform routine transactions, including deposits, withdrawals, cash advances, loan payment, transfer and check cashing
- Organizational skills
- Fulfill member requests while maintaining attention to detail and accuracy
Sales Associate - Vera Bradley
(2011-08 - 2012-01)
Display product knowledge and memorization to assist customers in making purchases.
- Greet customers and direct them to merchandise
- Recommend products, stock shelves, and assist in floor sets
- Complete transactions, process returns, and perform inventory functions
Sales Associate - Yankee Candle Company
(2011-05 - 2011-07)
Maintain general knowledge of Yankee Candle products, specifications and availability in order to provide high quality and informed guest assistance.
- Greet every guest with a smile while providing assistance
- Assist in daily store maintenance including restocking or moving merchandise along with checking in and unpacking merchandise received
- Operating Point-of-Sale (POS) register with speed
- Carry out safety, security, and related operational procedures
Technical Assistant II - Harris County Appraisal District
(2005-01 - 2007-12)
Perform advanced technical, clerical and administrative duties in conducting detailed research and problem resolution.
- Help property owners with ownership research
- Reading meets and bounds from a deed
- Using courthouse direct to pull deeds to determine correct ownership
- Perform name changes to reflect correct current owner using Landdata report
- Using Speedy software to determine clear title from previous owner
Student Admissions - North Harris College. - Houston, TX
(1998-01 - 2002-12)
Assist students with registering for appropriate classes, light filing and data entry.
- Part time while attending college
- Answered phone calls from the phone bank directing them to appropriate offices
- Greeted visitors as they came into the office
- Assisted director with PowerPoint presentations
