Lynette Loria

An individual experienced in clerical/sales with an extensive background in customer service. Self motivated with exceptional interpersonal and communication skills. Highly skilled in working effectively as a team member with minimal supervision. Current computer knowledge of Windows, Microsoft Word and Excel.

Receptionist - Flooring Services Of Texas - Jersey Village, TX

(2021-06)

Answer in coming calls, greet guests. Offer refreshments while they wait, confirm appointment for following day.

Branch Office Administrator (Temp.) - Edward Jones

(2019-06 - 2021-06)

Work in partnership with the Financial Advisor to organize and manage a wide range of administrative and client support activities.

• Overseeing appointment setting and schedules
• Process deposits and transactions
• Multi-tasking and working with technology and people
• Answering phone calls from daily clients

Customer Relation Specialist - Ashley Furniture

(2015-04 - 2019-06)

Perform clerical and administrative duties that coincide with the sales of the establishment.

• Answer incoming calls and route to the necessary contact
• Input data of customer sales
• Analyze the contracts of prospective clients
• Proof-read daily reports for errors pertaining to prior days business sales

Dispatcher - Builder's Mechanical Inc.

(2014-07 - 2015-02)

Provide positive communication with internal and external members and adhere to the organization's quality service standards.

• Answer incoming calls and route to the necessary department
• Schedule appointments for technicians to come out for repair
• Dispatched technicians to households pertaining to work repair needs
• Assigned repair tickets to dispatch board via technicians designated service areas

Sales Associate - Pandora

(2012-04 - 2013-04)

Provide each customer with an unforgettable sales experience through personalization and exemplary customer service.

• Make and/or exceed daily sales goals and requirements
• Accurately complete daily tasks
• Restock the sales floor with current and new merchandise
• Assist customers on the register with purchases and returns
• Assist in floor sets of Pandora jewelry product line

Personal Teller - Smart Financial Credit Union

(2012-01 - 2012-02)

Provide positive communication with internal and external members and adhere to the organization's quality service standards.

• Perform routine transactions, including deposits, withdrawals, cash advances, loan payment, transfer and check cashing
• Organizational skills
• Fulfill member requests while maintaining attention to detail and accuracy

Sales Associate - Vera Bradley

(2011-08 - 2012-01)

Display product knowledge and memorization to assist customers in making purchases.

• Greet customers and direct them to merchandise
• Recommend products, stock shelves, and assist in floor sets
• Complete transactions, process returns, and perform inventory functions

Sales Associate - Yankee Candle Company

(2011-05 - 2011-07)

Maintain general knowledge of Yankee Candle products, specifications and availability in order to provide high quality and informed guest assistance.

• Greet every guest with a smile while providing assistance
• Assist in daily store maintenance including restocking or moving merchandise along with checking in and unpacking merchandise received
• Operating Point-of-Sale (POS) register with speed
• Carry out safety, security, and related operational procedures

Technical Assistant II - Harris County Appraisal District

(2005-01 - 2007-12)

Perform advanced technical, clerical and administrative duties in conducting detailed research and problem resolution.

• Help property owners with ownership research
• Reading meets and bounds from a deed
• Using courthouse direct to pull deeds to determine correct ownership
• Perform name changes to reflect correct current owner using Landdata report
• Using Speedy software to determine clear title from previous owner

Student Admissions - North Harris College. - Houston, TX

(1998-01 - 2002-12)

Assist students with registering for appropriate classes, light filing and data entry.

• Part time while attending college
• Answered phone calls from the phone bank directing them to appropriate offices
• Greeted visitors as they came into the office
• Assisted director with PowerPoint presentations

North Harris College