Guest Advocate - Target
(2023-08)
- Inventory control, resource management
- Responsible for customer service and support, handling customer and concerns
- Performs clerical functions to include, but not limited to, answering phones, managing returns, restocking shelves, and inventory
- Responsible for maintaining a clean desk and providing a positive environment for both guest and employee
- Assists with managerial duty including break times, crowd control, lowering wait times, closing the front for the night
Call handler - gsd marketing
(2022-06 - 2023-07)
- Inventory control, resource management
- Responsible for customer service and support, handling customer correspondence and concerns
- Performs clerical functions to include, but not limited to, answering phones, composing, and typing original letters, assists with supply orders, inventory, and maintenance of equipment
- Responsible for establishing and maintaining all office filing systems. Creates, revises, and purges files in compliance with policy and procedures regarding confidentiality, storage, etc.
Fulfillment associate - amazon
(2020-05 - 2020-07)
- Worked in a fast-paced and physical environment picking, packing, and shipping customer orders
- Handled full range of goods by Amazon and its Marketplace including but not limited to age restricted products, food, and chemicals
- Organized packages into delivery routes, to ensure customer-promised delivery times were meet
- Efficiently and effectively received and stored goods inwards following Amazon's internal processes and procedures
- Consistently achieved targets set for department while ensuring a high level of quality and productivity
- Worked throughout all departments in warehouse including loading and unloading items received for processing and delivery
YOUTH LEAD SPECIALIST - CITY OF SAN BERNARDINO
(2019-10 - 2022-05)
- Responsible for the development, administration, and supervision of the Center, in accordance with applicable statues and regulations
- Implemented strategies to promote reading, math, and writing skills for grad school children with multiple physical and intellectual levels
- Developed resources and utilized communication skills to create behavioral improvement plans
- Oversaw day to day operation of the program including maintaining a harmonious and efficient work environment
