Child Welfare Specialist II at Mecklenburg County Department of Social Services | Child Protective Services (2026-07 – Present)
Provide community-based services to individuals, groups, families, or communities regarding issues including child abuse, neglect, dependency, delinquency and adoption. Children and family needs include mental health, poverty, unemployment, substance abuse, rehabilitation, social adjustment, housing, childcare, or medical care and other life domains. This position in Youth and Family Services, under general supervision, is responsible for providing evaluation, case management, counseling, formal and informal comprehensive assessments and referral services to assist in meeting the needs of the children and families.
- Assess needs of individuals and/or families; and provide counseling and services in both individual and group settings and discuss goals, expected outcomes and means with which to meet goals and expected outcomes to include the development of Family Service Agreement(DSC)
- Assist clients in the completion of required paperwork for items that may determine program eligibility, referrals, or provide job assistance, such as job application
- Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs
- Refer clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply
- Provide, find, or arrange for support services, such as child care, homemaker service, prenatal care, substance abuse treatment, job training, counseling, or parenting classes, to prevent more serious problems from developing
- Determine clients' eligibility for sponsored programs and financial assistance; and ensure timely benefits and referrals to other agencies, whether internal or community based
- Consult with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions
- Monitor residential facilities for compliance with licensure standards, provide technical assistance, investigate complaints against licensed facilities
- Arrange for medical, psychiatric, and other tests that may disclose causes of difficulties and indicate remedial measures.
- Collect supplementary information needed to assist client, such as employment records, medical records, or school reports
- Transport clients (adults and children) to appointments such as medical, job related or others, if appropriate(DSC)
- Manage records and documentation of services provided and maintain history records
- Complete court reports and testify in juvenile and adult court hearings(DSC)
- Develop and review service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided and ensure services were effective and situations have improved
- Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, medical and behavioral health providers, and other contacts, to help children and adults who face problems such as disabilities, abuse, inability to meet daily functional needs or poverty
- May be required to work varying shifts to include evening and weekends(DSC
- May be required to staff shelters in the event of a disaster
Social Worker I at Mecklenburg County Department of Social Services | Community Support Services (2025-03 – 2026-07)
Provides community-based services to the clients, including evaluation, case management, counseling and referrals. This position, under a direct supervisor, is responsible for determining the individual’s specific problems and assisting in developing an action plan and/or mutual responsibility agreement.
- Assess the needs of individuals and families
- Interview clients, obtains family, social, and medical information
- Refer clients to community resources for services and coordinates benefits and referrals to other agencies
- Establish and maintain professional relationships between client/families with adult day centers, in-home aide agencies, rehabilitation services, veteran services and other outside agencies
- Assess the socioeconomic, demographic, cultural and psychosocial functioning needs of clients and create opportunities to implement positive change
- Use combined efforts to ensure that the client is receiving services tailored to their needs by partnering with adult day centers, in-home aid agencies, veteran services and other community resources
- Use knowledge of disabilities, mental health diagnosis and traumatic injuries to assess barriers for the client’s that have limited their independence to better asses for appropriate referrals for future benefit and promote client well-being
- Determine clients' eligibility for financial assistance through the special assistance in-home program, complete assessments and partner with designated Medicaid personnel
- Assist with the search and placement for individuals who fit the criteria of needing placement in an assisted living facility and/or skilled nursing facility
- Provide counseling and services in both individual and group settings
- Create person centered service plans, create tailored goals, expected outcomes and measurable means with which to meet said goals and expected outcomes
- Assist clients in the completion of required paperwork for items that may determine program eligibility, referrals, or provide job assistance, such as job applications
- Manage records and maintains history records and prepare reports of services provided
- Develop and evaluate service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided
- Help clients work with government agencies to apply for and receive benefits
- Transport clients to appointments such as medical, job-related, or others, if appropriate
- Manage records and documentation of services provided and participate in team case conferences
- Act as a liaison with other staff with referrals and transitioning of clients
- May be required to staff shelters in the event of a disaster
Social Services Assistant at The Greens at Cabarrus (2024-03 – 2025-03)
The social services assistant will work with residents in the nursing home by identifying their psycho-social, mental and emotional needs along with providing, developing, and/or aiding in the access of services to meet those needs. The social services assistant is responsible for fostering a climate, policies and routines that enable residents to maximize their individuality, independence and dignity. This climate shall provide residents with the highest practical level of physical, mental and psycho-social well-being and quality of life.
- Review facility policies and procedures as part of the facility’s interdisciplinary team to assure compliance with state and federal regulations.
- Participate in reviewing and setting policies concerning resident care and quality of life.
- Participate in developing facility social work policies.
- Develop, maintain and utilize a listing of current community resources that are useful to residents and their families/significant others.
- Participate in quality assurance interdisciplinary team meetings.
- Understand and meet all government requirements for social service documentation.
- Document progress in meeting the psycho social needs of residents.
- Work with the interdisciplinary team and administration to promote and protect resident rights and the psychological well being of each resident. Prevent and address resident abuse as mandated by law and professional licensure.
- Work with residents, families, significant others and staff to provide support, information and organization for taking a more proactive role in self advocacy to improve the quality of life/care for individual residents and those who live and work within the nursing home and the community at large.
- Completing Admission Assessments
- Discharge planning
Social Worker III at Cabarrus County Department of Human Services | Permanency Planning (2023-06 – 2024-02)
Providing social work services including in-depth assessment of family dynamics and needs, intervention and treatment of children or families with acute to severe medical and/or emotional disorders and mental illnesses; providing expert testimony in court hearings; developing service plan and goals and follows-up with case management, treatment and preventive services; managing an intake, foster care, adoptions, home based services, or family preservation caseload; preparing detailed and complex court summaries and reports; maintaining records, files and confidentiality.
- Analyzes situations and determines appropriate courses of action immediately or in short time spans and often under very stressful conditions.
- May provide group, family or individual treatment to clients of any age and any developmental
