Store Sales Associate at Victoria Mini Mart (2023-01 – 2025-12)
- Customer Service: Active listening, need discovery, product assistance, handling queries and returns with empathy.
- Sales Support: Add-on and cross-selling, basic POS familiarity, price checks, billing accuracy.
- Merchandising: Stock replenishment, facing, labeling, display upkeep, cleanliness and safety.
- Follows proper procedures for; Ordering, clearance, markups/markdowns, signing/flagging/pricing/labels.
- Keeps the area neat clean, and organized, and free of fixtures, unnecessary debris, foreign objects, and liquids.
Human Resources and Administration at Esquire Machines Private Ltd (2021-01 – 2023-12)
A concrete mixture manufacturing company in India
- Manage HR operations, processing payrolls monthly, overseeing benefits for 200+ employees, and ensuring 100% compliance accuracy.
- Manage full recruitment cycle.
- Maintain HRIS data for 200+ employees with 99% accuracy in personal and contract details.
- Address internal inquiries monthly, resolving 90% of workforce issues promptly.
- Successfully implemented performance appraisal programs for 200+ employees, ensuring data accuracy.
- Co-lead employee relations investigations, resulting in documented resolutions and process improvements.
- Conduct audits to ensure 100% personnel data accuracy for compliance and integrity.
Sr. Human Resource Generalist at Priyanka Infra Pvt Ltd (2015-01 – 2020-12)
Industrial Constructions company in India
- Provided HR support, addressing 150+ employee queries on policies and processes on a monthly basis.
- Managed HR portal, ensuring accurate updates for 150+ employees.
- Conducted New Hire Orientation for 50+ employees weekly, facilitating seamless onboarding.
- Maintained precise employee records for a workforce of 150+, coordinating updates with the site team in software.
- Trained 30+ new managers, enhancing their understanding of HR guidelines and self-service tools resulting in to drop in HR escalations by 30%.
- Coordinated medical benefits updates with brokers, managing 50+ employee inquiries monthly.
- Managed end-to-end recruitment, hiring white-collar and blue-collar employees.
- Orchestrated 8 audits, achieving 100% compliance in statutory and certification standards.
- Developed goal sheets for 150+ employees, boosting productivity by 15%.
- Resolved 50+ grievances and Provident Fund queries, bolstering employee satisfaction.
- Elevated engagement 20% through a dynamic calendar of activities.
HR Assistant at Sanghvi Forging & Engineering Ltd. (2011-01 – 2015-12)
Manufacturing of forged flanges
- Updating employee database on Joining / Separation / Transfer etc.
- Maintain different register related to Factory Act.
- Facilitate to provide PPEs like Safety shoes, Safety glasses, Gloves etc.
- Oversaw in maintaining safety of plant and machinery and House Keeping activities.
- Organizing Company/Corporate Events, Birthday & Festival Celebration.
- Day to day administrative work.
- executed training for staff with inputs from department head
Recruitment Executive at Optima consultants (2008-01 – 2011-12)
Placements and HR Services
- Optima consultant was newborn baby as joined. I actively take part to develop the firm.
- I started business development and recruitment process, admin, and establishment of an organisation.
- Get new client on board
- Sole responsible to recruitment of Sr. position and office HR & Admin
- Generate new clients for business development & coordinate with clients.
- Understanding client's needs and job orders in terms of roles, skills and technology.
- Searching and screening qualified candidates utilizing various job boards, like Naukri, Times jobs & Monster.
- Tracking the recruitment process from requisition, sourcing, screening, interviewing, and qualifying to final submission to client, by maintaining candidate resumes.
- Managed the recruiting process from requisition initiation, sourcing, salary negotiation, acceptance of offer and final placement.
