Administrative Assistant
Mark Hu( Construction — San Francisco, CA April 2024 – May 2025
Daily Responsibilities & Weekly Tasks
- Reconciled accounts with the daily balance and monitors employee credit card transactions, following up weekly.
- Managed TSheets entries, correcting clock-in/out errors as needed. Administrative & Financial Management
- Processed and entered invoices into QuickBooks and spreadsheets.
- Generated reports including the Aging Report, Profit & Loss (P&L), and other financial documents as needed.
- Cutted checks and ensures payments to subcontractors and vendors are made on time, preferably before the due date.
Software & Systems Oversight
- Managed JobTread entries, provides training to staL, and ensures data accuracy.
- Coordinated and maintains accurated entries across QuickBooks, TSheets, and spreadsheets.
Human Resources & Compliance
- Helped with onboarding new employees, including document signing, ID scanning, and app setup.
- Coordinated employee benefits such as the 401(k) program and medical insurance.
- Maintained subcontractor documentation, including updated Certificates of
Insurance (COIs). OLice Operations & Support
- Answerd incoming calls, delivering professional and friendly customer service to clients, subcontractors, and vendors.
- Provided support to project managers and field teams, such as organizing meetings and distributing project documents.
- Cared for multiple children ranging from newborns to toddlers; designed educational and play-based activities.
- Managed meal prep, routines, library visits, and park outings; ensured children's well- being and developmental progress.
Logistics Operator (Internship) ITL USA — Irvine, CA
January 2016 – December 2016
- Coordinated international shipments with ocean and air freight carriers; tracked deliveries from origin to destination.
- Communicated ETAs to clients via email; handled delivery logistics with truck drivers and warehouse teams.
- Managed incoming calls and inquiries, ensuring timely updates and client satisfaction.
- Answered and managed incoming calls, providing accurate and timely information to clients.
- Processed client orders, provided quotes, and coordinated stock availability and delivery timelines.
- Communicated with customers via phone/email to ensure accurate and timely fulfillment of requests.
Nanny (Private Clients) San Francisco, CA February 2017 – February 2024
Account Executive
Kracovia SAC — Lima, Peru May 2014 – October 2015
- Attended client meetings to present new product lines and negotiate pricing
- Supported sales operations and maintained client accounts; calculated budgets and managed procurement.
- Coordinated logistics for ship supply deliveries and negotiated with ship captains via email.
- Oversaw product shipments from warehouse to port, ensuring on-time delivery and order accuracy.
