Care Specialist - Remote - Evolent Health - Georgia, USA
(2021-05 - 2024-08)
Supported individuals and families with advanced care planning and decision-making related to their health, particularly during challenging medical situations.
- Utilized empathetic and motivational interviewing techniques to provide psychological assistance, facilitate open communication and coached them in communication of their preferences to their families.
- Guided individuals and their families through the process of planning for the future and learning about programs and resources for making informed medical decisions and help them clarify their wishes.
- Navigated discussions about preferences, values, goals of care and quality of life utilizing motivational interviewing techniques.
- Built strong rapport with clients presenting strong ability to connect with individuals, understand their concerns and provide sensitive support.
- Assessed situations to identify needs and provide appropriate recommendations.
- Maintained accurate records of patient interaction and decisions in an electronic health record.
Behavioral Coach - Remote - AbleTo - Georgia, USA
(2018-03 - 2021-05)
Working with adults on specific tasks related to planning for life-style changes, new goal development, distress tolerance, and strategies for problem solving.
- Working with clients with chronic medical conditions to manage the depression, anxiety and stress associated with symptoms, through a supportive behavioral approach, by setting realistic expectations of themselves and their capabilities.
- Discussing specific suggestions to stay on track while maintaining a healthy outlook and behavior.
- Exploring techniques for managing distress.
- Assisting participants on developing a support network.
- Reviewing and developing adaptive thinking.
- Monitoring and documenting client's progress in treatment.
- Maintaining accurate and timely clinical records.
- Completing programs successfully with over 50 participants in the last 12 months.
Mental Health Therapist - Legacy Behavioral Health Center - Okeechobee, Florida
(2012-11 - 2017-08)
Administered direct clinical mental health services to individuals and Families assisting them in the development of skills and strategies for dealing with dysfunctional behavior and mental disorders.
- Provided Therapeutic Behavioral On-Site (TBOS), Individual/Family Therapy and group services according with client's needs.
- Completed individualized assessments and diagnoses.
- Developed treatment planning and reviewing.
- Maintained a case load of over 35 clients comprised of walk-ins, referrals from child welfare agencies and high risk clients.
- Assisted clients with recognizing behavior patterns and working on cognitive shifts.
- Helped individuals deal with family, parenting, and marital problems; suicide; stress management; problems with self-esteem; and issues associated with aging and mental and emotional health.
- Monitored progress towards goals re-assesses needs and upgrades treatment planning.
- Met with families, DCF Representatives, school personnel, police, and other interested parties in order to exchange necessary information during the treatment process.
Internship - Santo Domingo Educational Hospital (SEMMA) - Santo Domingo, Dom Rep
(2008-08 - 2008-12)
- Provided individual and family counseling.
- Co-facilitated on leading group therapy.
- Presented psycho-educational talks.
