Madhulika Srivastava

Senior Infor M3 Solution Lead / Business Architect with 14+ years of hands-on experience delivering and optimizing Infor M3 (13.x & Cloud Suite) solutions across Procurement, Manufacturing, Distribution, Warehouse Management, and Wholesale Operations. Proven leader in business analysis, process optimization, and end-to-end ERP delivery, translating complex stakeholder needs into scalable M3 solutions. Deep functional expertise in WHM execution (receiving, putaway, picking, packing, shipping, inventory) and order-to-cash / procure-to-pay processes.

Strong experience designing and supporting enterprise integrations using Infor ION, MEC, APIs (REST/SOAP), collaborating with middleware teams and connected systems (WMS, TMS, Ecommerce, POS). Trusted senior partner for Cloud Suite migrations, data governance, testing cycles (UAT), cutover, go-live, and hypercare. Recognized for clear functional documentation (ANA-050, TAR-040), executive-level workshops, and high-impact end-user training and adoption using Infor UAP, Clipchamp, and Visio.

Project Manager / Business Systems Analyst at M3IOX LLC (2025-10 – Present)

Serve as the Infor M3 / ERP Project Manager and Business Systems Analyst leading enterprise process modernization initiatives. Own cross-functional coordination across manufacturing, distribution, and finance, ensuring M3 configurations align with business strategy and operational goals.

• Spearheaded Infor M3 and Factory Track rollouts across warehouses 300 and 222, managing configuration replication and order synchronization (DO/PO/CO/MO) with production-line integration.
• Led end-to-end project planning and execution, including requirements definition, UAT coordination, test cycle management, and go-live readiness.
• Developed detailed business and system documentation, including process flows and enhancement specifications for Procurement, Manufacturing, and Customer Order Management modules.
• Directed data migration and validation from legacy systems to M3, ensuring data integrity and audit compliance.
• Collaborated with CIOs, SMEs, and Infor partners to resolve complex functional and integration issues using Infor ION and API frameworks.
• Delivered training, documentation, and change-management materials, supporting smooth user adoption and post-go-live stabilization.
• Established and managed Program Office governance artifacts, including templates, architecture diagrams, and prioritization trackers.
• Championed automation and process improvements, resulting in a 30% reduction in help-desk tickets and faster operational turnaround.

Supply Chain Consultant | Business Analyst / Functional Consultant at PHS Project

Acted as both Business Analyst and Functional Consultant, driving functional transformation through detailed process mapping and solution delivery.

• Conducted gap analysis between current-state processes and system capabilities, identifying improvement opportunities across rental and maintenance operations.
• Led stakeholder workshops and requirements elicitation, converting business needs into actionable functional specifications.
• Configured system workflows and module settings to align with operational realities, reducing manual effort and inefficiencies.
• Delivered process optimization initiatives that streamlined rental lifecycle management and preventive maintenance scheduling.
• Supported UAT, training, and post-go-live activities, ensuring alignment between system behavior and business rules.
• Authored and maintained BRDs, SOPs, and user documentation, enabling scalable knowledge transfer and operational continuity.

Supply Chain Consultant | Business Analyst at Mowi LLC (2024-11 – 2025-09)

• Conducted comprehensive analysis of end-to-end supply chain operations to identify inefficiencies, risks, and opportunities for process improvement.
• Assessed operational and supply chain risks, designing and implementing mitigation strategies to reduce potential disruptions.
• Optimized planning, scheduling, and execution workflows, improving operational efficiency and data accuracy across supply chain functions.
• Provided regular status updates to stakeholders, clearly communicating timelines, risks, dependencies, and resolution plans to ensure alignment and transparency.
• Implemented advanced demand forecasting techniques, improving demand accuracy and enabling tighter alignment between supply chain planning and market requirements.
• Developed and documented standard operating procedures (SOPs) for procurement, storage, and distribution processes to ensure consistency, compliance, and scalability.
• Oversaw key manufacturing operations and conducted targeted staff training programs to reinforce adherence to optimized operational procedures.
• Participated in MRP planning meetings, tested configured MRP processes and Planned Order (Purchasing and Manufacturing) and created training documents and video guides for end users.
• Involved in MRP planning discussions, validation of configured MRP processes, like Action messages, Lead times, Reorder Points and inventory management along with involved in development of user training do

Bachelor's in science and educationMasters in SociologyBusiness Analyst from IIBA and Harvard UniversityCertified in SAS ProgrammingInfor M3 Certified in Sales and LogisticsInfor M3 Certified in Procurement and Warehousing