Madison Welborn

Reliable worker passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. Work experience in customer service and cash handling skills.

A/R Specialist at Norco (2026-04 – 2026-09)

• Processed payments through collect plus and A/R.
• Interpreted Explanation of Benefits documents from insurance companies as needed.
• Demonsrtated knowledge of insurance companies and rental agreements.
• Maintained accurate records using accounting software.
• Resolved billing issues raised by customers in a timely manner.

Lead Barista at Delaware North (2025-04 – 2025-10)

• Dated and displayed food items safely and aesthetically.
• Placed inventory orders.
• Utilized an Eversys espresso maker efficiently.
• Liquor certified.

Thaw and Sell Lead/Cashier at Meridian Grocery Outlet (2024-09 – 2025-04)

• Managed inventory and supplies to ensure materials were available when needed.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Completed day-to-day duties accurately and efficiently.
• Updated and maintained databases with current information.
• Identified needs of customers promptly and efficiently.

Cashier at WinCo Foods (2022-12 – 2024-06)

• Assisted customers.
• Showcased quick problem solving skills.
• Memorized different codes.
• Sanitizing and cleaning.

Barista at Latte Da (2021-11 – 2022-12)

• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Trained new employees in groups and in one-on-one scenarios.
• Cleaned counters, machines, utensils and seating areas daily.
• Memorized recipes for specialty coffee beverages and seasonal offerings.

Produce at Albertsons (2020-11 – 2021-11)

• Checked for outdated and overripe grocery items and removed from inventory.
• Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues.
• Greeted customers and directed to requested products.
• Transported merchandise to the sales floor and replenished out-of-stock and low-stock items.

High School Diploma – Kuna High School (2021-05)