Key Holder at Torrid (2023-12 – Present)
- Managed a team of 3-5 sales associates during a regular shift.
- Kept track of labor hours and submitted payroll information daily.
- Scanned in and received shipment.
- Processed approximately 5 boxes of shipment per hour.
- Fulfilled online and pick up in-store orders.
- Balanced tills AM and PM
- Submitted daily store deposits.
- Deposited store deposits to affiliated bank weekly.
- Operated POS register.
- Cheerfully provided personalized customer experiences and created long-lasting relationships with customers.
- Kept a clean, safe store environment.
- Conducted inventory semi annually.
- Trusted with store keys, alarm codes, and safe codes.
Cashier/Grocery Clerk at Sprouts Farmers Market (2023-01 – 2023-10)
Responsible for
- Operating a POS cash register.
- Providing a fast and friendly checkout and customer service
- Keeping the front end clean and fully stocked
- Providing guests recommendations based on customer's purchases
- Building customer loyalty and trust through conversations about specific dietary and supplement needs.
- Maintaining a safe, clean store for our guests
- Making sure our shelves are fully stocked for guest convenience
- Receiving and Scanning in product off of delivery truck tri-weekly.
- Sorting product by type onto U-Boats for distribution.
- Stocking products on their appropriate shelves.
- Sanitizing shelves.
- Fronting product from older to newer expiration dates.
- Scanning products into the system that won't fit on the shelves for backstock.
- Regular use of equipment such as pallet jacks and balers.
- Cheerfully assisted customers in finding products.
Childcare Provider at Lori Graciano (2016-12 – 2022-04)
- Supervised and cared for children ranging in age from infants to pre-teens
- Created a safe and nurturing environment for children, ensuring their well-being at all times
- Planned and implemented age-appropriate activities to promote physical, social, and cognitive development
- Engaged children in educational play through games, crafts, and storytelling
- Assisted with homework assignments and provided academic support as needed
- Prepared nutritious meals and snacks according to dietary restrictions or preferences
- Maintained cleanliness of play areas, toys, and equipment to ensure a hygienic environment
- Administered first aid when necessary and promptly addressed any injuries or illnesses that occurred during childcare hours
- Communicated effectively with parents regarding daily activities, progress updates, behavioral issues, or concerns
- Established positive relationships with both children and parents based on trust and open communication
- Supported potty training efforts by developing individualized plans tailored to each child's needs
- Received commendation from parents for creating a stimulating learning environment
- Adhered strictly to established health & safety guidelines
- Assisted with the development and implementation of behavior management strategies
- Provided emotional support to children during times of separation anxiety or distress
Cashier/Sales Associate at Bath and Body Works (2012-04 – 2016-08)
- Assited customers in finding or selecting items, providing reccomendations which generated additional sales.
- Stocked and replenished store, organising inventory with accuracy and efficiency.
- Maintained and constructed attractive store displays, ensuring strategic product placement of products in order to maximize purchases.
- Provided outstanding customer service, recieving high praise from customer service feedback surveys.
- Operated POS cash register, monitoring cash limits
- Assisted in the training of POS register skills to new associates.
Seasonal Shipment Lead at Bath and Body Works (2012-04 – 2016-08)
- Managed a team of up to 4 people.
- Implimented new storage and organization methods for easy availability of our products to associates, ensuring customer quality, satisfaction and loyalty during the holiday season.
- Entered and submitted Bill of Lading information daily
- Opened and closed store registers.
- Entrusted with key and security code to store location in order to open it every morning.
Grocery Clerk at Sprouts Farmer's Market
Manager: Cass or Charles. Responsibilities:
- Operating a POS cash register.
- Providing a fast and friendly checkout and customer service
- Keeping the front end clean and fully stocked
- Providing guests recommendations based on customer's purchases
- Building customer loyalty and trust through conversations about specific dietary and supplement needs.
- Maintaining a safe, clean store for our guests
- Making sure our shelves are fully stocked for guest convenience
- Receiving and Scanning in product off of delivery truck tri-weekly.
- Sorting product by type onto U-Boats for distribution.
- Stocking products on their appropriate shelves.
- Sanitizing shelves.
- Fronting product from older to newer expiration dates.
- Scanning products into the system that won't fit on the shelves for backstock.
- Regular use of equipment such as pallet jacks and balers.
- Cheerfully assisted customers in finding products.
Sales Associate/ Shipment Lead at Bath & Body Works (2012-04 – 2016-08)
- Nurtured customers with individualized service
- Looked after cashier drawer; managed returns and exchanges
- Efficient and prompt to shifts
- Provided floor team support during wall and table changes Expertise
- Conducted store inventory
- Kept a tidy, well-cleaned store
- Performed duties including climbing up/down 10-ft ladders & carrying 40-lb boxes
- Key holder & trusted with security passcodes for opening/closing store
- Received shipment orders (upwards of 400 boxes/day)
- Managed inventory of excess products to roff-site location
- Maintained a well-stocked storefront, store floor, and safe back room
- Entered Bill of Lading paperwork
- Lead a team of 4 retail employees
U-Scan Specialist at HEB (2005-12 – 2012-12)
- Opened and closed cash registers, monitoring cash limits, ensuring customer quality at all times.
- Assisted in the training of new cashiers.
- Operated POS cash register, handling an average of 55 items per minute.
- Developed a reputation for speedy, efficient service with a high level of accuracy, reciveing items per minute champion awards.
- Maintained a thourough knowlege of store merchandise and its locations.
- Opened and closed 6 separate registers daily, mornitoring cash limits.
- Assisted customers through the self checkout experience, making sure all stations were kept stocked with supplies, ensuring a quick, self checkout experience and maintaining customer quality.
- Monitored purchase receipts and checkout cameras thwarting fraudulent sales and shoplifting.
Cashier at HEB (2005-12 – 2012-03)
- TABC Certified
- Maintained a clean, organized work station
- Managed cash drawer and performed transactions
- Items Per Minute Champion (2008 and 2009)
- Provided exceptional customer service
- Assisted customers with U-Scan technology
- Upheld and managed 4 workstations
- Directly supervised security cameras to ensure quality service and maintain low loss prevention
- Operated control station during high-transaction periods
- Carried out returns andexchanges
