Madison Guillot

Detail-oriented customer service and operations professional with extensive personal experience planning complex, multi-destination travel. Skilled in building day-by-day itineraries, comparing travel options, tracking reservations, coordinating schedules, maintaining accurate records, and responding calmly when plans change. Brings polished client communication, strong follow-through, discretion, and an enthusiasm for luxury travel.

Ophthalmic Tester at Eye Physicians of Orange County (2025-05 – Present)

• Guide patients through testing with clear, reassuring communication while maintaining accurate and confidential records.
• Coordinate with physicians and staff, manage competing priorities, and adapt quickly to schedule changes in a fast-paced clinical setting.

Barista / Customer Service at Greenwood Lake Roasters (2023-02 – 2025-02)

• Managed high-volume customized orders and payments while providing warm, personalized service and resolving concerns promptly.

Office Manager at Augie's Exterminating (2017-02 – 2020-09)

• Managed customer communication, service records, and daily scheduling based on urgency, location, and technician availability.
• Handled last-minute changes, coordinated field staff, and kept clients informed from initial request through service completion.

Self-Employed Math Tutor at Independent (2015-08 – 2023-02)

• Ran an independent schedule, prepared personalized materials, tracked progress, and maintained trusted long-term client relationships.

Private Nanny at Multiple Families (2014 – 2022)

• Coordinated schedules, transportation, and activities with reliability, discretion, and flexibility as family needs changed.

Associate of General Studies in Concentration in Mathematics – Delgado Community College

Esthetics Program in Esthetics – Cosmetology Institute (2022)