Senior Brand Ambassador - OFFLINE by Aerie - Albany, NY
(2025-01)
- Deliver elevated customer experiences by building authentic connections and assisting guests with product knowledge, styling, and brand recommendations.
- Support leadership and management teams with daily store operations, floor organization, and team collaboration.
- Assist in preparing for managerial responsibilities through leadership development, operational support, and mentoring newer associates.
- Contribute to visual merchandising and brand presentation to maintain an inviting and inclusive shopping environment.
- Promote brand loyalty by creating positive guest interactions and supporting community-focused initiatives.
Party Host | Front Desk Coordinator | Social Media Manager - Launch Trampoline Park - Howard Beach, NY
(2021-04)
- Delivered exceptional guest experiences by assisting customers, resolving concerns, and creating a welcoming environment.
- Coordinated and hosted parties while managing event logistics, customer requests, and team communication in a fast-paced setting.
- Managed front desk operations, including guest check-ins, scheduling, and customer inquiries.
- Created engaging digital content and managed the company TikTok account to increase community engagement and brand visibility.
- Designed promotional slideshow presentations and visual content to enhance the customer experience.
Cashier & Sales Associate - Dick's Sporting Goods - Albany, NY
(2024-09 - 2025-01)
- Assisted customers with product selection, athletic apparel, and sporting equipment recommendations.
- Built strong customer connections through knowledgeable and personalized service.
- Operated cash registers accurately while maintaining efficiency during high-volume periods.
- Maintained organized sales floor displays and supported overall store presentation standards.
- Promoted store events, special offers, and loyalty initiatives to enhance the shopping experience.
Social Media Manager & Content Creator - Killabeezboyz 9U Flag Football Team - Staten Island, NY
(2025-03)
- Developed engaging social media campaigns to increase team visibility and community engagement.
- Produced creative content including game highlights, player features, and promotional graphics.
- Collaborated with coaches and team leadership to strengthen brand presence and audience interaction.
- Supported outreach efforts to attract new members and strengthen local community relationships.
Head Public Relations Chair - Levels Dance Team - Albany, NY
(2024-01)
- Lead social media strategy and promotional efforts to increase engagement and event attendance.
- Oversee and mentor PR team members while coordinating content creation and communication initiatives.
- Collaborate with campus organizations to organize performances, partnerships, and events.
- Strengthen team branding through creative marketing and community outreach.
Co-Public Relations Chair - Puerto Rican Student Association - Albany, NY
(2024-09)
- Manage social media platforms and create promotional content for events and initiatives.
- Coordinate outreach campaigns to increase membership, visibility, and campus engagement.
- Ensure consistent branding and communication across all digital platforms.