Madison Trucco

I am a Certified Nurse Assistant of 12 years who has experience in assisting in medical billing, customer service, scheduling, and management. I have just finished classes for my Certified Clinical Medical Assistant and I aspire to gain this position so I may apply my knowledge in an office setting and continue my growth.

Certified Nursing Assistant - CONTINUE CARE HOME HEALTH

(2021-02)

• Log and track patient care processes daily, for up to 5 patients per day.
• Take patient vitals such as blood pressure and temperature readings and record them for record-keeping and future reference.
• Travel to and from patient homes, tracking mileage and logging hours spent with each patient for billing purposes.
• Use first aid care training and received BLS training to be able to assist patients in case of an emergency.
• Worked with a variety of patients from young too old to meet their needs and help do what they are unable to do, due to disabilities or age.
• Check-in daily with the home office and maintain a fluid schedule to ensure enough time is allotted to care for patients.
• Assist patients with at-home physical therapy.
• Report directly to admitting RN for any changes in patients' vitals and health.

Certified Medical Assistant-Clinicals - Willow Creek Family Practice

(2022-11 - 2022-12)

• Greeted patients and obtained their vitals such as weight, blood pressure, temperature, and blood oxygen.
• Used good communication skills to gather the patients chief complaint for the visit
• Charted in the EHR the chief complaint and relayed that information to the provider
• Conducted EKGs and obtained labs with phlebotomy and did CLIA waived tests such as, influenza A, influenza B, RSV, UTI, pregnancy. Gave injections like the flu shot and Toradol
• Maintained a clean, sterile pt room before and after each visit including all equipment

Home Health Certified Nursing Assistant - CHEYENNE REGIONAL MEDICAL CENTER

(2017-06 - 2020-12)

• Used skills such as time management, critical thinking, adaptability, to complete workload and assist patients.
• Prioritize time while helping patients with activities of their daily living.
• Used time management skills in order to take care of patients' needs to be able to move onto the next patient. Adapted quickly when a patient canceled, which required quick schedule adjustments.
• High-stress position that required quick action and attention to detail.

Records - CHEYENNE REGIONAL MEDICAL CENTER

(2019-02 - 2019-09)

• Reviewed and obtained authorization for all orders from doctors, admissions, Registered Nurses, physical/occupational therapy, and CNAs.
• Processed all authorized orders through Medicaid for the nursing staff's assignment.
• Researched and reprocessed any denials, non-payments, or orders with a lack of information.
• Answered multi-line phone system to talk to patients, Registered Nurses, and other Certified Nursing Aides, to ensure calls were forwarded to the appropriate department/person.
• Prepared weekly deposits which were required to process all payments from multiple insurance agencies.
• Trained to set up, install and manage Personal Emergency Response System devices for persons requiring additional safety in their home.

Surgical Unit Certified Nursing Assistant - CHEYENNE REGIONAL MEDICAL CENTER

(2013-01 - 2017-05)

• Worked in a fast-paced environment helping patients during their pre- and post- operative stay.
• Helped patients get ready for their surgical procedures in making sure the sight was disinfected and everything was clean and sterile.
• Prioritized time, took vitals, and recorded them for future use and reference.
• Helped patients ambulate, shower, and assisted nurses in wound care, and physical therapy needs.

Surgical Unit Certified Nursing Assistant - LIFECARE CENTER

(2010-12 - 2012-12)

• Helped patients shower, dress, brush their teeth, and to eat.
• Provided emotional and mental support when they were in pain.
• Adhered to OSHA standards ensuring that a safe living space was always available to patients.
• Prioritized and used time management skills to make sure patients' needs for daily activities were promptly and safely accomplished.

GED - Upper secondary education - Laramie County Community College

Certification - Laramie County COMMUNITY COLLEGE