Mail Sorter at Georgia Revenue Services (2024-02 – 2024-06)
- Opening and sorting Georgia State Taxes forms for processing.
- Sorting Individually and Partnership Taxes form for processing.
Administrative Assistant at Georgia Regional Hospital DBHDD (2023-08 – 2023-12)
Provided general administrative support such as data entry, word processing, photocopy and faxing.
- Answered incoming calls and responses to cut inquiries in a professional manner.
- Greeted visitors at the Human Resources and provided assistance when needed.
- Developed filing system to ensure effective document management and retrieval.
- Developed and maintained filing systems to streamline document retrieval processes.
- Managed scheduling and appointment coordination for clinical staff and patients.
- Prepared reports and presentations for departmental meetings, enhancing communication effectiveness.
- Assisted in budget tracking and expense reporting, ensuring adherence to financial guidelines.
Administrative Assistant at Fulton County Board of Health (2022-04 – 2022-09)
- Responded to emails/faxes
- General clerical support duties including filing
- Preparing letters to be sent to new parents
- Handled phones and faxes
- Communicated with Person
Receptionist at Mr.Dee Electric Company (2020-12 – 2022-03)
- Executed proper telephone etiquette while answering calls and addressing caller inquiries.
- Assisted with administrative tasks such as filling documents, copying materials.
- Answered questions about organization and scheduling appointment on a daily basis.
- Implemented filing system enhancements, improving document retrieval efficiency by 30%.
- Developed and maintained positive client relationships, fostering a welcoming company environment.
- Utilized multi-line phone system to handle high call volumes while prioritizing urgent requests.
Front Desk Receptionist/Office Assistant at Hidden Valley Senior Citizen (2017-11 – 2018-02)
- Responsibility
- Received and processed incoming phone calls from customers or clients base.
- Ensured that appropriate changes were made to resolve clients concerns.
- Accomplishments
- Meet deadlines and work with high level of multicultural awareness and adaptability.
- Skills Used
- Microsoft office.
Tax Examiner at Georgia Revenue Service (2011-02 – 2011-08)
- Collected taxes from individuals and businesses in accordance with established laws and regulations.
- Entered tax return data into computer systems for clients.
Data Entry Operator at Bank of America Operation Center (2011-01 – 2011-02)
- Compiled, sorted, and verified data accuracy prior to entry.
- Stored completed documents in designated locations.
- Maintained logs of activities and tasks completed.
Bank Teller / Account Associate at Peach State Credit Union (2003-05 – 2010-02)
- Cashed checks and paid out money after verifying signatures, ensuring written and numerical amounts matched, and confirming sufficient account funds.
- Recorded customer transactions in computer system and issued receipts to maintain accurate transaction logs.
- Processed and maintained records of customer loans to ensure compliance and facilitate customer service.
