Lead Guest Service Associate - The Fresh Market
(2026-02)
- Lead front-end operations and support daily store activities.
- Provide exceptional customer service and resolve guest concerns professionally.
- Train, mentor, and support new team members.
- Supervise cashiers and front-end staff during assigned shifts.
- Handle cash management, register audits, and drawer balancing.
- Coordinate online and curbside pickup orders.
- Assist with scheduling, shift coverage, and task delegation.
- Ensure compliance with company standards for cleanliness, safety, and guest service.
- Support opening and closing procedures and daily operational goals.
Key Holder / Front Desk - City Tan and Nutrition
(2025-09 - 2026-03)
- Serve as Key Holder, overseeing daily store operations, managing secure opening and closing procedures, and supervising staff in the absence of management.
- Manage front desk operations, including guest check-ins, payment processing, and maintaining detailed customer records.
- Educate clients on safe tanning practices and the nutritional benefits of products, shakes, and supplements.
- Perform restaurant duties, including preparation and serving of shakes while maintaining kitchen cleanliness.
Housekeeping Temp - Towne Home Suites
(2025-03)
- Maintained the cleanliness and appearance of guest rooms and public areas, consistently meeting or exceeding brand standards.
- Delivered prompt, detailed service to ensure a welcoming and high-quality guest experience.
Front Desk Intern - Econo Lodge
(2025-02)
- Managed guest check-ins and check-outs with a focus on efficiency and professionalism.
- Provided hospitality support, including assisting with laundry and room coordination.
Operations Supervisor - Goodwill Industries
(2014 - 2019)
- Directed donation processing, inventory organization, and daily staff management.
- Trained new employees, monitored sales performance, and enforced loss prevention procedures.
- Resolved customer concerns and conflicts to maintain high satisfaction levels.
Retail Associate - TJ Maxx
(2011 - 2013)
- Assisted customers, processed transactions, and managed inventory replenishment.
- Maintained store presentation standards and seasonal merchandise displays.
Assistant Manager - Walmart
(2003 - 2009)
- Supervised store operations, team scheduling, and customer service initiatives.
- Oversaw inventory flow, employee performance tracking, and staff development.
- Implemented loss prevention strategies and resolved operational issues.
Owner / Artist & Photographer - Nacho Kat Art & Photography
(2007)
- Operate a freelance art and photography business specializing in portraiture, event coverage, and vendor sales.
- Manage marketing, client scheduling, communications, budgeting, and creative production.
Stay-at-Home Mother & Homeschool Educator - Self
(2010 - 2024)
- Designed and taught a comprehensive home-based educational curriculum.
- Balanced educational responsibilities with household management and small business ownership.
