Data Entry Clerk Brightview-Cincinnati, OH December 2019 to July 2020 • Prepares source data for computer entry by compiling and sorting information, establishing entry priorities.
- Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
- Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
- Maintains data entry requirements by following data program techniques and procedures.
- Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
- Process and post payments into the practice EMR system • Work with clinical staff to ensure appropriate coding, billing and support documentation for patient claims • Responsible for complying with all federal, state, and local regulatory agency requirements • Responsible for complying with all accrediting agencies • Other duties as assigned by the supervisor • Managed large volumes of data entry tasks within tight deadlines, consistently meeting or exceeding productivity targets • Maintained up-to-date knowledge of industry regulations regarding privacy standards for handling confidential information • Maintained a high level of focus even during repetitive or monotonous data entry tasks • Maintained a high level of accuracy even when working under tight deadlines or high-pressure situations Follow-up Specialist MERCY HEALTH-Mason, OH February 2017 to October 2017 · Follow up on medical claims for processing · Follow up on reimbursement for denied claims · Resubmit corrected claims for correct reimbursement · Review variance for under paid or over paid claims · Communications with insurance companies via telephone or websites Financial Service Representative Omnicare Pharmacy/CVS-Cincinnati, OH January 2016 to July 2016 · Make outbound calls to patients who owe outstanding pharmaceutical balances. · Financial Service Representative Financial Service Representative MEDICAL RECOVERY SYSTEMS-Cincinnati, OH December 2014 to April 2015 · Contracted employee to Cincinnati Children's hospital · Printed International insurance claims, secondary insurance claims, and E.R reports. Organized claims to match what was requested from health insurance, prepared all to mail out each day. · Corrected insurance claims with errors due to many different reasoning’s, to have the hospital claims paid in a fashionable manner.
Patient Service
Representative ACB RECOVERY September 2008 to December 2014 · Contracted employee to St.
Elizabeth
Healthcare. · Maintained patient hospital accounts from outpatient, inpatient, intensive care, intensive care, birthing, cancer center, radiology, lab, emergency room, and surgery accounts. · Made outbound phone calls to collect money that was patients responsibility after insurance has paid, also no insurance accounts. · Took incoming calls from patients who needed assistance with their bill, updated demographics for patients, arranged payment plans to pay, negotiated settlements, and offered any type of assistance.
Customer Service
Representative FIFTH THIRD BANK July 2007 to January 2008 · Answered incoming calls from 5/3rd customer's who held a checking/saving account, credit card accounts, and inquiries on their online account. · Made proper adjustments to accounts, including removing fees, updating personal information/ demographic information
