Magusita Villacres

Dedicated team player

EXPERIENCE

Peugeot, Quito Ecuador — Administrative Assistant Director

January 2019 - September 2023

• Management and collection of overdue portfolios.
• Control and registration of deposits
• Control of post-dated checks.
• Control and register accounting documents: invoices (customers

And suppliers), withholdings, credit notes, notes of

Debit, income, expenses, issuance of checks.

• Preparation of monthly reports for management: Sales

Vehicles, accessories, devices and commissions.

• Customer service.

Electric Company , Quito Ecuador — Secretary

February 2016 - December 2018

Supplier control: registration of invoices, issuance of withholdings,

issuance of checks, credit notes.

• Customer control: billing, portfolio monitoring of Customers, income record.
• Responsible for controlling and registering small cash refunds

Bank of Pichincha, Quito Ecuador — Call Center

Representative

April 2013 - January 2016

• Handle customer inquiries: Respond to customer questions and concerns
• Resolve issues: Help customers with problems and complaints
• Process orders: Process transactions and orders
• Provide information: Offer product and service information
• Maintain records: Keep records of customer transactions

University Polytechnic Salesiana, Quito — Bachelors of

Business Administration

September 2015 - September 2019