Wheel Chair Agent - Amer Salce & MGT ORG - Ter-8, JFK Int. Airport, Jamaica, NY 11430
(2023-01)
- Provided information and directions to passengers, and communicate with airline staff and gate agents
- Completed reports: Document incidents and other events, and complete wheelchair logs
- Coordinate: Work with airline staff and other staff to coordinate services
Wheel Chair Agent - PAX Assist - Amer Salce & MGT ORG - Ter-4, JFK Int. Airport, Jamaica, NY 11430
(2021-06 - 2022-12)
- Provided information and directions to passengers, and communicate with airline staff and gate agents
- Completed reports: Document incidents and other events, and complete wheelchair logs
- Coordinate: Work with airline staff and other staff to coordinate services
Customer Service Supervisor - 39th Street Wholesale Depot - 39-09, 43rd Ave, LIC, NY 11101
(2011-02 - 2020-03)
- Resolved customer complaints, guide them and provide relevant information
- Issued change, receipts, refunds, or tickets, redeem stamps and coupons
- Scanned goods and collect payments, ensure pricing is correct
Supervisor - House of Spices (India) Inc. - 127-40, Willets Point Blvd. Flushing, NY 11368
(2008-01 - 2010-12)
- Worked with editors, writers and content sources to ensure category has the appropriate content
- Maintained deep expertise of Inventory Management, Planning, and Merchandising
- Collaborated with marketing team around category promotions
Customer Service - Same Company and Address
(2006-07 - 2007-12)
- Answered client or customer questions about properly using or accessing a product or service.
- Listened to customer or client complaints or concerns and working to resolve their issues
- Provided advice on purchasing products or services to customers
